Sr. Manager, Digital Product Lead

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Product Lead is a member of the Caremark.com Product Team responsible for defining the long term roadmap and managing outcomes. They will lead the strategic development of new digital initiatives in support of enterprise growth objectives and differentiation.  This is an instrumental role in driving day to day progress for the Pharmacy program that touches millions of consumers. Specifically, this role will support Caremark.com; working on tools that help our customer price and save on their prescriptions and support member benefits.

This person will be responsible for streamlining the execution of team priorities while maintaining the conceptual and technical integrity of the features/ components for the team along with driving clear outcomes. The Product Lead has a significant role in stakeholder management and could be juggling multiple products at one time. This role has significant relationships and responsibilities both inside and outside the local team, including working with the other Product Lead, who is responsible for the day to day scrum team management and will work very closely with them to prepare for ongoing backlog prioritization.

Given the rapid pace of change in the digital/online ecosystem, this individual will be responsible for keeping a close pulse of conversion and adoption of current products, new market innovations and building ongoing specific perspective on how best to leverage these innovations and opportunities to Caremark's advantage over the next several years, by focusing on the competitive landscape of those companies that are in this space.

As a direct report of the Director of Digital, this individual will work closely with members of the Caremark pricing product and innovation team, and with a wide range of digital, business, operations, and sales leaders to define the plan and lead the execution that will bring the vision for the member experience to life, delivering significant results in the process.  In addition, this individual will focus on defining the roadmap for the business based on Caremark needs as well as corporate priorities and operational requirements and will diligently manage the product and feature set on a committed basis over time. Leveraging this knowledge and market perspective, this individual will be responsible for establishing and managing the plan for digital growth platforms and then supporting the cross-functional, cross-business unit implementation of identified programs and products.

Specific responsibilities include:

Product Evolution

- Develop and maintain program plans for building large-scale digital growth that substantially enhance the Caremark Search & Pricing experience and address our strategic and financial objectives

- Define the product vision, roadmap, and supporting metrics required to deliver and enhance a best-in-class experience.  Comprehensively manage portfolio of offerings end-to-end, including business case development.

- Facilitate dialogue with broad group of cross-Digital, cross-functional, and cross-enterprise teams with a demonstrated ability to lead using excellent communication skills and ability to influence decisions and to continuously identify testing and optimization opportunities to maximize investments made by Caremark.

- Establish thought leadership and become a true expert on prescription pricing and savings. This role will have high level exposure and require superior communication and presentation skills to deliver insights to stakeholders and team members, including executives.

Day to Day Problem Solving Skills

- Structured and logical thinking, including ability to dissect a problem into an organized approach and form a hypothesis against which to conduct requisite analyses and maintain a high attention to detail

- Analytical and quantitative skills, including the ability to link product design and features to strategic objectives and use hard data and metrics to back up assumptions and recommendations
 

Team Leadership and potential People Management

- Work collaboratively as part of the Digital team, including direct oversight and mentorship of team members, on the creation and execution of strategic