Business Analyst, iPaaS - Hybrid (Req. #583)

Founded in 1994, Mindex is a software development company with a rich history of demonstrated software and product development success. Our three divisions – Cloud, SchoolTool, and Software Development – are all rapidly growing, and our employee base is close to 400. We are ranked the Best Software Developer in the RBJ’s 2022 Reader Rankings, the #1 Software Developer in the 2022 RBJ’s Book of Lists, and a 2022 Certified Great Place to Work.

As a Business Analyst, you will be involved in multiple stages of the software development lifecycle. Along with manual testing of features, you be working early in the process by assisting the Product Manager and Engineering Leads in software feature grooming with a focus on defining acceptance criteria and feature requirements. You will also facilitate agile team ceremonies and follow scrum best practices to create a process and environment which will allow our delivery teams to maximize velocity and deliver high quality features to our customers.  

Duties and Responsibilities

• Collaborates with leadership to understand customer needs (epics), provides feedback, and translates needs into high-level requirements / backlog items (user stories). 

• Facilitates detailed requirements gathering with internal and external stakeholders to gain consensus and groom backlog items into actionable user stores. 
• For custom development work, contributes to the creation of the work order including estimation inputs and schedules and presents to the customer. 
• Assists leadership in prioritizing the team backlog and acts as a proxy to ensure that delivery timelines are met across custom work and product development roadmaps. 
• Assists software engineers in interpreting requirements during the design, development, and unit/integration testing phases. 

• Ensures that external stakeholders are kept up to date through the software development process, especially when custom development work is undertaken. 
• Performs exploratory testing of developed work to ensure that it meets the acceptance criteria and the customer’s needs prior to completion. 
• For custom development work, coordinate customer acceptance testing of deliverables and remediation of any in-scope items of feedback. 
• Documents defects and support issues, communicate steps to reproduce and work with software developers to debug software issues, and ensure robust software quality. 
• Facilitates agile scrum ceremonies following scrum best practices (backlog grooming, sprint planning, daily stand-up, sprint review, and sprint retrospective). 

Requirements

• BA in Business, Information Technology, or a related field preferred, or an equivalent combination of education and work experience

• Two - four years of experience as a Business Analyst in an Agile software development environment
• Strong understanding of iPaaS concepts and technologies
• Experience overseeing custom development projects
• Excellent analytical, problem-solving, and critical-thinking skills
• Effective communication and collaboration skills with both technical and non-technical stakeholders
• Knowledge of industry best practices and trends in iPaaS and custom development

• Certifications in Agile Project Management/Scrum preferred

• AWS Certified Cloud Practitioner preferred

Benefits

• Health insurance
• Paid holidays
• Flexible time off
• 401k retirement savings plan and company match with pre-tax and ROTH options
• Dental insurance
• Vision insurance
• Employer paid disability insurance
• Life insurance and AD&D insurance
• Employee assistance program
• Flexible spending accounts
• Health savings account with employer contributions
• Accident, critical illness, hospital indemnity, and legal assistance
• Adoption assistance
• Domestic partner coverage

Mindex Perks

• Tickets to local sporting events
• Teambuilding events
• Holiday and celebration parties

Professional Development

• License to Udemy online training courses
• Leadership training
• Growth opportunities

The band range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role; and compensation decisions are dependent on the facts and circumstances of each case. The ra