Cybersecurity Operations Center Shift Lead
CACI International IncAbout the role
Are you passionate about working with leading-edge technologies, on high-performing teams, and have a desire to learn valuable skills and experiences that can propel your career?
CACI's Transport & Cybersecurity Services (TCS) program is actively seeking TS/SCI-cleared Firewall Engineers to join our Network Security Services (NSS) team! We are hiring for multiple openings for this role, at varying experience levels, and with the potential to be based out of either Springfield, VA (or) St. Louis, MO.
TCS offers a long-term, CACI prime contract opportunity supporting the National Geospatial-Intelligence Agency’s (NGA) GEOINT mission. Our team of talented Network and Cybersecurity professionals helps design, develop, procure, implement, operate/sustain, and enhance NGA networks and cybersecurity posture in support of national security. For additional information and a list of current openings, please visit the TCS Jobs page on the CACI Careers site: https://careers.caci.com/global/en/tcs-jobs.
The Security Operations Center (SOC) Shift Lead will report directly to the Lead of Defensive Cyber Operations. In addition to the foundational mission requirements as a SOC analyst, the SOC Shift Lead will be the point of accountability for the exact shift to which they are attached. As such, communication with the team and chain-of-command is paramount to ensure problems identified within the mission, staffing, and generally for team morale are mitigated quickly.
The SOC Shift Lead will ensure that personnel on shift execute operations as prescribed in SOPs and work Instructions, and include clarifying verbal direction from leadership. The shift lead should continuously validate that tickets and tasks are fully completed and, if necessary, turn over outstanding tickets to the next shift to complete the individual task as quickly as possible.
The SOC Shift Lead will manage the distribution of tasks as they are assigned to the team. As such, it is expected that there is a general understanding of the skillsets, or skills gaps, for each team member. This is to support the overall identification of training needs, and mentorship, and enable the efforts to create career and training progression paths down to the individual.
What You'll Get to Do:
Execute core duties as a SOC Analyst.
Conduct shift turnover at the beginning and end of your shift.
Ensure the Shift Activity Log is completed and sent.
Ensure appropriate staffing coverage is maintained across the shift.
Manage time-off requests.
To support the overall sustainment or up-time of each tool, maintain awareness of the operational status of production Cyber tools and data feeds. Notify relevant stakeholders in the event a degradation of service is identified. This is to enable the reduction of Time-to-Recover (TTR) during TCS outages.
Receive and action communications or requests received via various mediums to include: in-person, email, chat, or phone.
Review analysis and documentation for tickets opened by the shift for completeness and accuracy.
For mentorship and growth, provide feedback for any missed actions or deficiencies observed.
You’ll Bring These Qualifications:
Bachelor's Degree and 4 years of experience. Additional years of experience may be substituted instead of a degree.
DoD 8140.01 and DoD 8570.01 IAT Level II and CSSP Analyst certifications.
Active TS/SCI clearance.
Ability to work 1 of 5 shifts.
Ability to obtain a CI Poly within 6 months.
These Qualifications Would be Nice to Have:
Experience as a Lead.
IAT Level III certifications.
Good understanding of adversarial tactics and techniques as it applies to defensive cyber operations.
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever-vigilant in aligning our solutions with the nation’s highest pr
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