Job Summary

Manages all operations of an activity consisting of several departments including the retail store personalized services service station food outlets and concessionaires.

Duties and Responsibilities

• Directly responsible and accountable for the performance and mission effectiveness of the Exchange and in compliance with all operating procedures. Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink shoplifting refund fraud paperwork error associate theft receiving and Open Purchase Order OPO errors. Ensures that all directives policies and regulations relative to the management of cost control and loss prevention initiatives are adhered to. Actively works to create an environment intolerant of internal and external theft paperwork error and inventory shrink.
• Plans and through subordinate supervisors directs all operations of the activity to ensure achievement of established sales and profit goals. Initiates corrective action as necessary. Implements NEXCOM policies and procedures coordinates operations with department managers and or supervisors. Monitors activity operations and recommends staffing requirements based on projected sales services level goals.
• Responsible for uniform merchandise and assistance to military customers.
• Conducts meetings with associates and supervisors to ensure proper implementation of NEX programs and customer service.
• Performs administrative functions relating to the development of the activity budget and exercises obligational authority for the control of funds within prescribed limits.
• Researches and develops potential projects prepares project submissions and manages or assists in managing approved projects.
• Initiates correspondence relating to operational and administrative aspects of the activity. Responsible for the preparation and completion of required reports.
• Attends and represents the activity at operational and staff meetings and provides input on the activity s progress and goal achievements.
• Responsible for the personnel management of the activity.
• Reviews requests for equipment supplies etc.
• Carries out policy of courtesy and service.
• Works under the general direction of the District Vice President or District Operations Specialist who provides overall guidance and assistance on matters of policy or procedures. Exercises judgment and initiative in carrying out all phases of the activity. Work is reviewed in terms of efficiency of operations and effectiveness in meeting operating goals.
• Performs other related duties as assigned.
• TRAINING REQUIREMENT
  • Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations.
  • The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required

*Must pass motor vehicle check and be able to drive a Government Vehicle