Medical Assistant- Independence Primary Care

Job Type:

Regular

Scheduled Hours:

40

Job Summary:

Reports to the Practice Manager or Team Leader, the Medical Assistant provides clinical support to the Physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations.

Job Description:

Job Title:  Medical Assistant I

Medical Practice Office

Non-Exempt

PRIMARY PURPOSE:  

The Medical Assistant provides clinical support to the physician and mid-level providers.  The Medical Assistant provides instructions to patients as directed by the providers.  The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations.  The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office.

BENEFITS:

• No Nights, Holidays, or Weekends. Exceptions include Urgent Care and After-Hours Clinics
• Paid Time Off
• Medical, Dental, and Vision
• 403b with Match
• Opportunity for Career Growth

DUTIES AND RESPONSIBILITIES:

• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patients’ chart.
• Document the appropriate patient history in patients’ chart.
• Provide clear direction to the patient, address patient concerns about the exam and document appropriately in-patient chart
• Prepare the patient for the exam
• Assist the provider(s) during the examination.
• Perform nursing procedures under the supervision of the providers.
• Provide instructions to patient under direction of the provider(s).
• Collecting/preparing laboratory specimens and performing basic laboratory tests.
• Preparing and administering medications as directed by the provider.
• Ensure all information is complete and accurate in-patient chart.
• Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non-covered services, encounter form)
• Maintain adequate level of supplies in exam rooms and workstation
• Clean and disinfect exam rooms.
• Perform cleaning, maintenance, and/or sterilization of equipment and instruments. Report malfunction of equipment to appropriate supervisor.
• OSHA, CLIA and HIPAA compliance.
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• Assist with completion of patient requests.
• Take telephone messages and provide feedback and answers to patient/provider/pharmacy calls.
• Triage and process messages from patients and front office staff to providers.
• Completion of referral process/outpatient test scheduling, and precertification.
• Timely and accurate filing/distribution of all patient information.
• Interact with Central Billing Office as needed to resolve patient issues.
• If working as a scribe, will follow guidelines for scribing as described in the Scribe policy.
• Other duties as assigned by the Clinical Coordinator or Practice Manager.

MA CLINICAL REQUIREMENTS:

Requirements vary by practice and could include any or all of the following:

• Obtaining vital signs (manual blood pressure, pulse, respirations, temperature)
• Assisting providers with exams and procedures
• Administering injections and immunizations
• Performing EKG and other essential laboratory procedures
• Collecting patient samples (fingerstick, throat/nose swabs, urine)
• Answer and triage patient phone calls and questions

EDUCATION: 

Minimum:  High School Diploma/G.E.D. 

Knowledge of Excel, Word, Outlook and PowerPoint

YEARS OF EXPERIENCE:

Must have one of the following:

• 1 year MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience.
• Completion of externship.
• Completion of SEP Internship.
• Completion of EMT certification.
• Degree in Health or Biological Sciences inclusive of hands-on experience/training.

LICENSES AND CERTIFICATIONS:

Preferred: An approved credential, such as the CCMA, CMA, RMA, ARMA or EMT

FLSA Status:

Non-Exempt