Health Information Technician (Certification Required)

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$26.85 - $32.85 Hourly

Department:

Health Department

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

August 16, 2025

The Opportunity:

THIS WORK MATTERS!

The Multnomah Health Department works with communities to advance health equity, protect the most vulnerable, and promote health and wellness for everyone. We look for people who can grow, think, lead and inspire. We seek leaders, achievers and doers who bring skill, passion and commitment to Healthy People in Healthy Communities. 

Integrated Clinical Services (ICS) provides quality health services for people who experience barriers to accessing care. Our vision is to provide services that are integrated and connected to support optimal health, reducing wait times, and optimizing access. 

The Health Information Technician plays a vital role in ensuring compliance with confidentiality laws while handling client health records. You will conduct audits to maintain the quality and accuracy of documentation, and also assist in revenue optimization by overseeing charge review processes and providing educational support on ICD and CPT coding to healthcare providers.

As the Health Information Technician, you will:

• Evaluate and process requests for medical information and release information in accordance with applicable laws and Health Department policies. 

• Print, photocopy or submit electronically medical records to be released. 

• Determine, based on policy, when and how much to charge for medical records. 

• Maintain log of records released. 

• Print and submit records for audits and reviews from outside agencies. 

• Respond to subpoenas in accordance with laws and Health Department policies.

• Monitor and process visits in the Charge Review work queue. 

• Educate providers and support staff regarding appropriate coding. 

• Open mail, log releases, distribute faxes, and process payments for records. 

• Scan and index documents into the Electronic Health Record as backup coverage for the scanning staff. 

• Perform medical record audits for coding, quality, accuracy and completeness. 

• Merge duplicate medical record numbers as appropriate when requested. 

• Monitor erroneous encounter pools and clean up encounters as needed.

• Answer the telephone and assist clients and others in obtaining medical record copies. 

• Answer questions and provide direction on the request process, required documentation, etc.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. 

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our