ADMINISTRATIVE COORDINATOR

Position Summary 

 

The Division of Reemployment Services (DRS) Administrative Coordinator will serve primarily as a floater for Tier I in Contributions and oversee tasks related items with the Arkansas New Hire Registry. Tasks include processing payments, and quarterly tax reports in Tax 21 and assisting in our imaging unit as needed. This position will also be responsible for assisting employers/claimants in the Webex phone system and Tax 21 inquires or email daily. This position will work very closely with the supervisory/managerial team in Tier I. This position will require teamwork; meeting assigned deadlines and professionalism when assisting Arkansan employers and/or internal customers. This position is governed by state and federal laws and agency policy.

 

The role requires a high level of accountability in delivering an efficient work product by ensuring compliance with state and federal regulations and agency policies. Success in this position depends on strong communication skills to effectively engage with employers and internal customers and a focus on efficiency in coordinating services and managing workload to support timely reemployment outcom

 

This position requires on-site employment with no remote or hybrid options available.

 

 

Preferred Qualification

 

Proficiency in all Microsoft Office products is preferred, especially Microsoft Excel and Word.

Proficiency in basic accounting and adding and subtraction. The candidate must effectively communicate orally and in writing.

 

Job Responsibilities and Expected Results 

 

• Key assigned weekly quotas of 209B's into the Tax 21 System by weekly deadline.
• Assist with all Tax & BPC mail opening procedures
• Assist in the imaging unit for both Tax & BPC
• Assist employers and/or claimants in the Webex phone system for Tax/BPC on scheduled days or as needed provided by management/ supervisory staff
• Assist with processing payments in Tax 21 & Regions deposits.
• Handle all tasks/processes related to the Arkansas New Hire Registry
• Attendance is mandatory in the Contributions Unit during all four designated rush periods with any duties needed to meet guidelines set by DOL.
• Adhere to all regulatory requirements related to payment processing and data entry.
• Work collaboratively to achieve common goals and provide backup assistance to other units as needed
• Perform additional duties as assigned by supervisory/managerial staff to support the team and organization.

Position Information

Job Series: Administrative Support

Classification: Administrative Coordinator – Career Path

Class Code: PAS02P

Pay Grade: SGS04

Salary Range: $43,088 - $63,770

Job Summary

The Administrative Coordinator serves as an essential part of the administrative team within a department, providing higher-level coordination and management of office functions, supporting leadership, and ensuring efficient day-to-day operations. This role goes beyond traditional administrative tasks by requiring a proactive approach to problem-solving, project management, and team collaboration. The Administrative Coordinator plays a key role in supporting policy implementation, managing workflows, coordinating cross-departmental activities, and enhancing communication and operational efficiency.

Primary Responsibilities

Oversee the daily operations of the office, ensuring that office systems, procedures, and resources are efficiently managed. Monitor office supply levels, place orders, and manage inventory to ensure all operational needs are met. Ensure office equipment is functioning properly and arrange for repairs or maintenance as needed. Coordinate complex scheduling for senior staff, arranging meetings, conferences, and travel plans. Prioritize appointments and ensure that all participants are informed and prepared for meetings or events. Maintain accurate and up-to-date records for both physical and digital files, ensuring ease of access and compliance with relevant policies. Organize and manage filing systems for confidential and non-confidential information, ensuring adherence to state laws and regulations. Assist in evaluating existing administrative processes and recommend improvements to streamline operations and increase efficiency. Collaborate with team members and leadership to design and implement changes that enhance organizational performance. Manage internal communications, ensuring that memos, notices, and announcements are distributed efficiently and accurately.

Knowledge and Skills

Ability to manage multiple priorities, tasks, and deadlines simultaneously. High