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Senior Technology Business Systems Consultant

Wells Fargo
141278-NC-CIC Customer Information Ctr, United States, United Statesfull_timeVerifiedPosted 20 Feb 2025

About the role

About this role:

Wells Fargo is seeking a Senior Technology Business Services Consultant in the Consumer Lending space. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

  • Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems

  • Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements

  • Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems

  • Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions

  • Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes

  • Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables

  • Coordinate communication and information flow between business and technology teams


Required Qualifications:

  • 4+ years of Business Systems experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 3+ years of API/SOA service-oriented Architecture, API Integration, Web Services

  • 3+ years of Business Analysis, defining Requirements (writing epics and user stories), agile development (acted as a product manager or product owner), testing (SIT and UAT) support, production rollout support (planning and deployment validation), SDLC and Change enablement.

Desired Qualifications:

  • Consult, review and research moderately complex business, operational, and technical challenges that require an in-depth evaluation of variable data factors.

  • Perform moderately complex data analysis to support and drive strategic initiatives and business needs

  • Have a deep knowledge of banking products and customer needs.

  • Assist in prioritizing and delivery by the scrum teams

  • Develop a deep understanding of technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements

  • Lead or participate on large cross group projects

  • Mentor less experienced staff

  • Collaborate and consult with peers, colleagues, external contractors, and mid-level managers to resolve issues and achieve goals

  • Leverage a solid understanding of compliance and risk management requirements for supported area

Will engage with :

  • Business functions

  • Product & Delivery

  • Technology

Job Expectations:

  • Ability to stich data together

  • SQL Skills, Oracle Skills

  • Ability to explain what happened, what was done to fix the issue, and what steps are being taken to assure the issue does not happen in the future

  • Ability to do some initial analysis and then be able to work with the various teams to move the issue from discovery to completed

  • Experience performing Business Analysis, defining Requirements (writing epics and user stories), agile development (acted as a product manager or product owner), Testing (SIT and UAT), production rollout support (planning and deployment validation), Change enablement.

  • Ability to take PowerPoint slides and create working visual solutions in our UI apps(Microsoft Canvas & Microsoft Model Driven apps)

  • JIRA, Confluence skills

  • Ability to write stories but most importantly someone who is able to enhance stories based on conversation with India tech teams work with tech teams on story completion

  • Advise line of business and companywide functions on business strategies based on research of performance metrics, trends in population distributions, and other complex data analysis to maximize profits and asset growth, and minimize operating losses within risk and other operating standards

  • Provide influence and leadership in the identification of new tools and methods to analyze data

  • Ensure adherence to compliance and legal regulations and policies on all projects managed

  • Provide updates on project logs, monthly budget forecasts, monthly newsletters, and operations reviews

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Company

Wells Fargo

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