Senior Analyst - Project Outreach

Senior Analyst - Project Outreach

Reports to Senior Manager- Project Outreach

Reports in Office to Rochester, NY or Kirkwood, NY

The salary range for this position is dependent on location and experience level ranging from $78,091- $97,614

Job Summary

Connects the organization with its target audiences to inform them about capital infrastructure initiatives and programs. Implements outreach strategies, build relationships with stakeholders, and tracks the effectiveness of their efforts. This role often involves creating and distributing promotional materials, organizing events, using various communication channels to engage the public, and tracking KPI data.

Key Responsibilities

• Planning Ensure project initiatives reflect community priorities, policy mandates, and organizational values. Integrate public feedback into strategic decision-making processes. Align project initiatives with regulatory mandates, infrastructure modernization, and clean energy considerations.

• Public Outreach & Engagement Implement project outreach campaigns to communicate strategic goals and progress to the public. Facilitate public meetings, hearings, and educational campaigns on key projects/initiatives (infrastructure upgrades, network expansions, and emerging technologies). Build partnerships and develop trust with civic organizations, advocacy groups, and local leaders. Serve as a critical liaison between the utility and impacted external stakeholders to ensure transparency and responsiveness.

• Cross-Functional Collaboration Ensure compliance with Avangrid Project Outreach Center of Excellence requirements. Facilitate internal coordination with internal departments (Government Relations, Public Affairs, Corporate Communications, Permitting, Real Estate, Vegetation Management, etc.) to ensure strategic alignment and knowledge sharing.

• Communications & Transparency Create accessible, transparent, and valuable public-facing communication materials. Provide preparatory tactics and talking points for strategic initiatives in public settings to ensure successful events. Create and maintain project-specific websites for regulatory compliance, and stakeholder education (leverage COE vendor). Comply with Avangrid reporting requirements established by the Project Outreach Center of Excellence.

• Crisis Communication Activate a comprehensive plan that includes the availability and sharing of timely, accurate, and helpful project information with all impacted stakeholders (both internal and external) in the event of unplanned circumstances, organized opposition, or negative publicity.

Required Qualifications

• Bachelor’s degree in relevant field

• 5+ years of experience in stakeholder management, project management, public affairs, public relations, or communications.

• Demonstrated success in driving cross-functional teams.

• Strong leadership, exceptional communication, and stakeholder management skills.

• Problem-solving abilities

• Experience working with the public sector or mission-driven organizations.

• Ability to influence others and move toward a common vision or goal.

• Agility and presence to act in crises.

• Track record of working with executive leadership.

• Demonstrated ability to influence group and corporate culture and manage change resistance.

• Working knowledge of state and municipal siting and permitting requirements, and regulator expectations

• Strong analytical and creative thinking skills.

• Demonstrated ability to recruit, develop and lead a multi- disciplined team.

• Proven ability to successfully manage and influence in a highly matrixed environment.

Preferred Qualifications

• Masters Degree

• Change Management Certification

• Crisis Communication Planning

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Company:

NY STATE ELECTRIC & GAS CORP

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
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