Senior Project Manager (REMOTE)

Company Description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Project Management serves as the primary client contact with the responsibility of establishing positive client relationships and ensuring all contractual agreements are met by providing successful project launch and completion. Ensure that objectives are achieved in accordance with established budgets and customers satisfaction. Develop and streamline Standard Operating Procedures to increase efficiencies. 

Hybrid, or Remote Opportunity! 

Qualifications

Essential Duties and Responsibilities:

• Serves as a key point of contact for new and existing customers.
• Develops and enhances excellent working relationships by providing exemplary customer service
• Works with sales team in managing customer relationships.
• Manage project flow from project initiation through closeout. Works with Operations and Quality to develop study schedule
• Monitors study for contractual adherence
• Communicates customer requirements to Operations and Quality
• Coordinates interdepartmental communication and ensures effective communication of study issues to Operations, Quality, and Company management
• Notifies key personnel of changes which may affect project scope and budget and generates contract amendments as necessary
• Transfers data and reports to customers per agreements
• Oversees study records, data and storage
• Maintains accurate client databases and provides backlog financial forecast for studies
• Supports client audits
• Applies GxP in all areas of responsibility, as appropriate
• Works effectively as a member of a team, under minimum direction to achieve client and business deadlines.
• Attends internal and external training courses.
• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Conducts all activities in a safe and efficient manner
• Adjusts work hours as needed to meet client deadlines
• Adheres to site employee health and safety (EHS) requirements
• Performs other duties as assigned
• Follow relevant SOPs, Job Aids, and Company policies and procedures
• Coordinate with the Business Development team client contract creation specifications
• Manage the project design and implementation structure of clinical studies including, but not limited to, packaging and labeling, dispensing, and distribution of clinical trial material and ancillary supplies. 
• Create, review and approval of processing documents and schedules, while adhering to client specific needs and timelines. Ensure accurate billing and documentation of project planning hours and activities
• Acts as a liaison between clients and company and travels as needed to client locations
• Partner with other team members in Operations to maintain and track outstanding requests
• Partner with Operations to address, research and resolve issues, concerns and questions raised by clients
• Partner with Quality Assurance to develop or revise SOPs, Work Instructions and Processing Protocols
• Partner