Retail Area Supervisor

Overview:

Retail Area Supervisor  

 

Location: Six Flags Fiesta Texas – San Antonio, TX 
Position Type: Year-Round Leadership Role 
Starting Rate: $18.00 per hour 

 

 

WHAT WE PROVIDE 

 

This is a year-round leadership opportunity that offers a competitive hourly wage and a robust benefits package when applicable: 

• Medical, Dental, and Vision Insurance
• Paid Time Off (Vacation, Sick, Jury Duty)
• 401(k) with company match
• Complimentary park admission for employees and their guests
• Flexible scheduling with a minimum average of 30+ hours per week
• Access to employee discounts and development programs

Responsibilities:

As a Retail Managerial Supervisor, you play a key leadership role in supporting the day-to-day operations of our retail stores while fostering a high-performance team culture. This position blends operational execution with people leadership, requiring a hands-on, solutions-driven leader who models integrity, creates strong team dynamics, and drives exceptional guest service. You are expected to lead by example, support team growth, and elevate the overall retail experience. 

 

KEY RESPONSIBILITIES WITH EMBEDDED LEADERSHIP EXPECTATIONS 

• Oversee daily opening and closing procedures, ensuring accuracy, preparedness, and consistency. By leading with presence and reliability, you set the tone for operational success and team accountability.
• Handle customer concerns, register voids, and transactional issues with urgency and professionalism. You lead with respect and empathy, modeling service recovery excellence for your team. 
• Direct team members in the setup and maintenance of displays and sales areas, creating a visually appealing and guest-ready retail environment. You empower others to take ownership of their workspace and take pride in their contributions.
• Support scheduling and staffing coordination, including managing call-outs and adjustments. You lead with transparency and clear communication to ensure every shift is covered and every team member feels supported.
• Coach, mentor, and assist team leads and supervisors, reinforcing expectations and encouraging continuous development. You take an active role in building others up—recognizing strengths, offering feedback, and guiding performance improvement.
• Perform and guide others through inventory-related tasks using computerized systems. You bring structure and attention to detail while training others to develop the same level of precision. 
• Model strong register operations, executing cash handling accurately and ensuring team members are trained to meet or exceed those standards. You reinforce consistency through real-time feedback and positive reinforcement.
• Deliver outstanding sales and service by engaging with guests, assisting with purchases, and resolving questions with enthusiasm. You help your