Sr Director, Operations Innovation

Posting Date

10/13/2025

2000 16th Street, Denver, Colorado, 80202, United States of America

Company Overview: 

DaVita is a health care provider focused on transforming care delivery to improve quality of life for patients globally. The company is one of the largest providers of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. Through DaVita Kidney Care, the company treats patients with chronic kidney failure and end stage kidney disease. DaVita is committed to bold, patient-centric care models, implementing the latest technologies and moving toward integrated care offerings for all. Through these efforts, DaVita has also become the largest provider of home dialysis in the country. As of June 30, 2020, DaVita served 205,300 patients at 2,795 outpatient dialysis centers in the United States. The company also operated 287 outpatient dialysis centers in ten countries worldwide. DaVita has reduced hospitalizations, improved mortality, and worked collaboratively to propel the kidney care industry to adopt an equitable and high-quality standard of care for all patients, everywhere.  

Position Summary: 

The Senior Director’s primary role is to create capacity for the Vice President by facilitating a wide array of strategic and operational projects that reside in the Vice President’s lane. Projects are related to creating, implementing and driving to results around standardizing operational process as well as innovating on processes through process improvement methodologies. The position drives best practices to ensure the highest quality care and consistent experiences throughout DaVita clinics nationally. 

This role provides excellent exposure to the DaVita executive level team, as this department is a board-level organizational objective. 

Quality System Department(s): 

Corporate 

Position Type: 

Full Time 

Essential Responsibilities: 

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. 

• Establish multi-year, high-level objectives/imperatives in line with overall company strategy and in-year goals as it relates to process innovation and optimization. 

• Evaluate DaVita’s in-year and multi-year agenda of process innovation solutions to identify gaps in relation to the Company’s goals and objectives. 

• Step in and leads a management and execution process in some of the areas where DaVita has gaps. 

• Oversee a thorough and inclusive planning process while working directly across all functional areas of DaVita, including the senior leadership team. 

• Organize a management process and tools that drive execution of key goals and imperatives. 

• Prepare executive-level presentations to share with leadership including COO, CEO, CFO, and SVPs. 

• Develop hypotheses, analysis frameworks, and recommendations. 

• Move quickly in an ever-changing environment, often without supervision. 

• Demonstrate strong strategic thinking and a willingness to lead initiatives through implementation. 

• Demonstrate excellent communication skills including ability to persuasively and efficiently deliver recommendations to senior executives.