Field Operations Data Analyst, Shockwave Medical

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Customer Success Management

Job Category:

Professional

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson is hiring for a Field Operations Data Analyst – Shockwave Medical to join our team. The position is FULLY REMOTE and can sit anywhere in the US.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/. 

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

The Field Operations Data Analyst works with the worldwide sales organization to bring process improvement and efficiency to inventory practices. Through strong communication, robust problem solving, a natural curiosity to ask ‘why’, and recommending solutions. He/she will contribute to the growth and evolution of data-informed decisions and action related to field operations.

 

Analysis & Reporting

• Identify and recommend areas of opportunity within field sales and communicate with key decision leaders within the company.

• Effectively communicate complex information to field sales force and commercial operations individuals.

• Create, monitor, and improve reports in PowerBI using metrics generated in Salesforce, Oracle, and other systems.

• Find the best / most simple solution while providing maximum benefit to our supported units.

• Work with large data sets, glean intelligence from data, draw conclusions, and enabling recommendations to key stakeholder groups.

 

Field Inventory Team

• Manage inventory allocation and disposition of sales personnel trunk stock and/or customer consignment within the United States and Internationally.

• Incorporate automation and reporting to daily field inventory practices.

• Communicate with field sales personnel in a constructive manner to find solutions to individualized problem sets.

• Communicate with cross functional teams to ensure timely completion of tasks ensuring field sales personnel have necessary equipment to provide ideal care to patient population.

Requirements

• Bachelor’s Degree in business/technical field

• At least 1-3 years of directly related work experience.

• Ability to problem solve and recognize potential issues before they impact the business.

• Ability to work in ambiguity.

• Ability to effectively collaborate across various stakeholders and teams.

• Strong communication skills with personnel that