Independent Agent Development Specialist

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:

 

A DAY IN THE LIFE of an IA Development Specialist

The Auto Club Group is seeking prospective IA Development Specialist who can serve as a business consultant and partner by providing tactical and strategic support to Independent Agents (IA) in the assigned geography

• Operate as a subject matter expert by becoming well versed on all components of the Connected Member Vision and product/sales knowledge. 
• Assist assigned IAs in the development and implementation of agency business goals.
• Own and be accountable for agency success/retention and agent productivity and growth goals.
• Support the acquisition of profitable new business, influencing and motivating agents, driving growth, providing business insight and recommendations, ensuring agent and business retention, compliance, and reporting. 
• Build trust and maintain strong relationships with assigned IAs and internal and external business partners.
• Source and refer local IA candidates to centralized recruiting. 
• Participate in the interview and selection processes. 
• Successfully complete installation and on-boarding processes when opening and establishing new agencies. 
• Assist new agencies with critical business development activities post launch.
• Collaborate with centralized training and IA support teams to ensure that agents are trained and aware of all operations, systems and marketing processes and requirements.
• Participate in training assessment and the development and disbursement of product/marketing/service information. 
• Evaluate effectiveness of training programs. 
• Validate awareness and deep understanding of the full array of ACG product offerings. 
• Provide additional training and consulting as necessary. 
• Communicate potential sales incentive programs, compensation outcomes, as well as contractual bonus opportunities.
• Monitor agency business activities and prepare reports to summarize data. 
• Conduct site visits, cash flow analysis and needs assessments/diagnostics to track progress, recognize best-in-class point-of-sale behavior, understand current IA segment and identify issues and opportunities for improvements. 
• Research and analyze sales markets. 
• Work with IA to create cultivation plans and means to address issues. 
• Consult with IA making strategic/tactical recommendations as appropriate.  
• Ensure adherence to corporate policies, practice and state regulations by auditing agent activity. 
• Advise leadership on agent progress and report on non-compliant activity. 
• When necessary, recommend and activate probationary processes or recommendations for termination.
• Complete accurate written call notes for all calls completed.
• Support various product and membership promotional campaigns to ensure meeting sales goals.
• Initiate, develop, execute and monitor projects. 
• Provide updates to management. 
• Collaborate with peers to guarantee the utilization of uniform, highly efficient processes across the corporate footprint

What it’s like to work for The Auto Club Group:

• Serve our members by making their satisfaction our highest priority
• Do what’s right by sustaining an open, honest and ethical work environment
• Lead in everything we do by offering best-in-class products, benefits and services
• ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

HOW WE REWARD OUR EMPLOYEES

A competitive annual salary between $96,345 – $142,355

ACG offers excellent and comprehensive benefits packages:

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership
• Discounts, perks, and rewards and much more

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:

• Possession of a valid State Driver’s License
• Currently hold or able to attain and maintain appropriate State Property & Casualty licenses within timeframe designated by ACG leadership
• May be req