Global Learning Engagement and Communication Manager

<p><b><span>Global </span><span>Learning Engagement and Communication Manager</span></b><span> </span></p><p><span> </span></p><p><span><span>Every day, we get opportunities to make a positive impact – on our colleagues, partners, </span><span>customers</span><span> and society. Together, </span><span>we’re</span><span> pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, </span><span>water</span><span> and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.</span></span><span> </span></p><p><span> </span></p><p><b><span>About the job</span></b><span> </span></p><p><span><span>The main mission of the Learning Engagement and Communication Manager is</span><span> </span><span>to drive learner engagement and enhance the user experience through strategic communication and continuous improvement of the learning portal.</span></span><span> </span></p><p><span> </span></p><p><b><span><span>Main </span><span>r</span><span>esponsibilities</span><span>:</span></span><span> </span></b></p><p><span> </span></p><p><b><span>Learner</span><span> </span><span>Communications</span><span> and </span><span>Engagement</span><span> Lead</span></b><span><span>:</span></span><span> </span></p><ul><li><p><span><span>Develop and implement strategies to enhance learner engagement.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Create and manage communication campaigns to promote learning initiatives.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Regularly gather and analyze feedback to improve communication effectiveness.</span></span><span> </span></p></li></ul><p><b><span>Portal Redesign for Better User Experience (</span><span>UEx</span><span>)</span></b><span><span>:</span></span><span> </span></p><ul><li><p><span><span>Continuously assess and redesign the learning portal to ensure an intuitive and engaging user experience.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Collaborate with UX/UI designers and developers to implement improvements.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Monitor user interactions and make data-driven decisions to enhance portal functionality.</span></span><span> </span></p></li></ul><p><b><span>Launch, Communication Plan, and Ongoing Activation of </span><span>Docebo</span><span> Content</span></b><span><span>:</span></span><span> </span></p><ul><li><p><span><span>Plan and execute the launch of </span><span>Docebo</span><span> Content, ensuring a smooth rollout.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Develop communication plans to promote new learning plans and content.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Regularly update and activate curated learning plans to keep content fresh and relevant.</span></span><span> </span></p></li></ul><p><b><span>Drive Monthly Repeat Learning Rate on Portal</span></b><span><span>:</span></span><span> </span></p><ul><li><p><span><span>Implement strategies to encourage continuous learning and repeat visits to the portal.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Track and analyze learning metrics to </span><span>identify</span><span> areas for improvement.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Create engaging learning paths that motivate learners to return regularly.</span></span><span> </span></p></li></ul><p><b><span>Activate</span><span> </span><span>Learning</span><span> </span><span>Paths</span></b><span><span>:</span></span><span> </span></p><ul><li><p><span><span>Ensure the d</span><span>esign and implement</span><span>ation</span><span> structured learning paths that align with organizational goals</span><span>, working together with the L&amp;D Managers. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Ensure learning paths are accessible and engaging for all employees.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Monitor progress and adjust learning paths based on feedback and performance data.</span></span><span> </span></p></li></ul><p><b><span>Launch</span><span> </span><span>Docebo</span><span> </span><span>for</span><span> Mobile</span></b><span><span>:</span></span><span> </span></p><ul><li><p><span><span>Oversee the launch of the mobile version of </span><span>Docebo</span><span>, ensuring it meets user needs.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Develop a communication plan to promote the mobile app and its benefits.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Gather user feedback to continuously improve the mobile