Director of Commercial, Market Access and R&D Applications
Sumitomo Pharma AmericaAbout the role
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn.
Job Overview
The Director of Commercial, Quality and R&D Applications is responsible for delivering business-aligned technology services across the Commercial, R&D, and Quality functions of the organization. This role ensures that critical business applications, platforms, and operations are reliable, compliant, and strategically positioned to support growth. The leader acts as a bridge between business stakeholders and IT, embedding technology into core scientific, clinical, and commercial processes.
Leadership & Governance
- Build and mentor a cross-functional team that supports Commercial, R&D, and Quality.
- Manage and build relationships to be able to better predict needs of our partners
- Ensure SMPA applications are aligned and effectively supporting our business goals and operations
- Perform continual optimization of our applications to ensure best in class outcomes and improved efficiency
- Evaluate and bring in where appropriate, new technology/AI enhancements to better enable and reduce
- Educate and train our business partners on AI usage in applications and provide/facilitate application training where needed
- Analyze data, identify trends and work with business to create roadmaps and strategy
- Coordinate with Infrastructure, Operations, and PMO to ensure necessary resources and SDLC processes and documentation are sufficient for the project
- Develop and manage budget for all business applications to ensure adherence to roadmap and organizational objectives
- Drive the selection, implementation, and maintenance of software applications
- Drive change management and communication to strengthen IT/business partnership.
- Act as a strategic partner to the Head of Commercial, R&D, Technology Operations & Quality ensuring business priorities are translated into measurable IT outcomes.
- Ensure all systems supporting R&D and Quality meet GxP, GMP, GLP, and GCP requirements.
- Establish audit-ready processes and validated systems in line with FDA 21 CFR Part 11, EMA Annex 11, and data integrity principles.
- Drive data integration across R&D and Commercial to improve trial execution, regulatory submissions, and go-to-market readiness.
Key Core Competencies
- Strong understanding of Full Product Lifecycle
- 12+ years of progressively increasing experience managing applications in a Pharma/Biotech company
- Strong understanding of building and operating a technology support function
Commercial Applications
- Own the application landscape supporting Sales, Marketing, Medical Affairs, and Commercial Operations.
- Enable CRM, data platforms, and analytics solutions that drive market insights, customer engagement, and revenue growth.
- Partner with business leaders to identify opportunities for AI, digital engagement, and advanced analytics.
R&D IT
- Oversee technology platforms supporting Clinical Development, Regulatory, and Pharmacovigilance, including Veeva and related solutions.
- Ensure systems meet requirements for data integrity, traceability, and audit readiness.
- Partner with R&D leaders to anticipate needs in clinical trial automation, data integration, and scientific collaboration.
Quality IT
- Lead Quality IT systems supporting GxP, GMP, and other regulated environments.
- Ensure compliance with FDA, EMA, and ICH guidelines for validated systems.
- Partner with QA/Quality leadership to embed technology into quality management systems (QMS, LIMS, etc.).
Education and Experience
BS/BA degree in a related discipline is required. MBA Preferred.
Advanced understanding of the product lifecycle from compound to commercialization and the supporting
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