Associate Director of Enterprise Operations

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Closing Date:

01/02/2025

Type of Position:

Professional Staff - Project/Program Administration

Workstudy Position:

No

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

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Department:

Enterprise Apps

Department's Website:

Summary of Job Duties:

The Associate Director of Enterprise Operations oversees the design, development, implementation, integration, administration, support, and optimization of UA Little Rock’s enterprise resource planning (ERP) systems, associated campus-wide applications, and multiple data feeds and interfaces to achieve high-performance, user satisfaction, availability, reliability, and efficiency. This includes supporting the Workday Student implementation firsthand while continuing to support legacy Banner Student and associated interfaces. In this role, leadership, direction, and oversight is provided to team leads and team members to increase enterprise application service delivery, improve customer satisfaction, manage the enterprise software systems environment, and accomplish enterprise application project initiatives. This position is governed by state and federal laws, and agency/institution policy.

Qualifications:

Required Education and/or Experience

• Bachelor’s Degree in Computer Science, Management Information Systems, Information Technology, Business Administration, or related field and/or relevant years of experience.

• At least five (5) years of experience managing teams responsible for ERP systems management, integration, reporting, and operations;

• Experience with Oracle, PL/SQL, SQL, Shell scripting, and Linux is required.

Preferred Education and/or Experience

• Master’s Degree in the field of Computer Science, Management Information Systems, Information Technology, Business Administration, or related field;

• Six (6) to eight (8) years of experience managing cross-functional teams and supervisors responsible for ERP systems management and operations;

• Experience with scoping, designing, and successfully integrating 3rd party applications;

• Experience working with vendors, campus IT partners, and various technical staff members to define and drive technical projects to conclusions is a plus;

• Experience with Workday technical workstreams (data conversion, reporting, integrations) is a plus;