Dutch Customer Advisor for Abbott Diabetes Care - Portugal

<h2><b>Come and work with us.</b></h2> <p> </p> <p><b>Do you want to contribute to healthcare and well-being around the world?</b> <br/> Are you <b>Dutch</b> native or fluent with strong <b>English</b> communication skills? <br/> Looking to make your career in a multicultural environment in sunny and happy <b>Portugal</b>? <br/> <b>So we have the perfect opportunity for you!</b></p> <p> </p> <p>Your future project: join our <b>Dutch Customer Support</b> team.</p> <p> </p> <p><b>Abbott Diabetes Care </b>create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. </p> <p> </p> <p>As a customer service specialist in this project, your daily responsibilities will include:</p> <ul> <li>Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices</li> <li>Offer specialized customer support through written and phone communication</li> <li>Provide information regarding purchasing procedures, orders' tracking, and deliveries</li> <li>Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner</li> <li>Meet and exceed our customer service quality goals, compliance regulations and productivity targets</li> <li>Create amazing customer experience that people value and we are proud of</li> <li>Be responsible to follow the direction of management and provide feedback</li> </ul> <p> </p> <p>To succeed in the role, you will need to have:</p> <ul> <li>Native or proficient level of <b>Dutch (C2)</b></li> <li>Intermediate level of English (at least B2) for training and documentation</li> <li>Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills</li> <li>Analytical and problem solving skills with strong attention to detail</li> <li>Desire to learn and advance, be a curious investigator and problem solver</li> <li>High-speed internet access and appropriate conditions for remote work</li> <li><b>Must hold EU citizenship or valid work permit for Portugal</b></li> <li><b>Be a local candidate or willing to relocate to Portugal</b></li> </ul> <p> </p> <h2><b>Benefits.</b></h2> <p> </p> <p> </p> <ul> <li>Relocation package</li> <li>Competitive wages</li> <li>Paid professional training</li> <li>Employee discounts</li> <li>Private healthcare &amp; dental insurance (after six months of employment)</li> <li>Growth opportunities through various development programs</li> <li>Fun and engaging company-wide initiatives, including our EverBetter wellness program</li> <li>Job stability</li> <li>Life-long skills and experience</li> <li>Excellent work culture</li> </ul> <p> </p> <h2><b>Go further with Foundever®</b></h2> <p> </p> <p>We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. </p> <p> </p> <p><b>Apply today! </b></p> <p> </p> <p> </p>