People Experience Advisor (contract)

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

People Experience Advisor (contract) 

San Mateo, CA (Hybrid 2-3 days a week) 

This is a long-term contracted position through our staffing partner DZConneX with a high likelihood of extension.

Sony PlayStation has an excellent opportunity for HR Professionals with a unique background in HR matters. In this role you'll serve on a team of People Experience Advisors who handle almost any employee related issue from benefits to PTO, to leave of absence requests.

The People Experience Advisor provides HR operational and administrative support to both managers and employees. Duties include but are not limited to responding to tickets and or emails related to HR programs, policies, practices, and procedures. They will use technology to track and respond to issues. They should have a solid understanding of Workday from an HR perspective as well as a ticketing system such as ServiceNow. In addition, the Ideal candidate will have a working knowledge of excel for the basic formulas and pivots. The Advisor is also responsible for employee data and record transactions including reviewing onboarding documents prior to approving in Workday. May be called upon to help with other HR projects or tasks including engagement, onboarding, offboarding, background screens or acquisitions.

People Experience Job Duties:

• Reference policies, procedures, and practices to ensure consistent and accurate responses to employees related issues and/or inquiries using Service Now.
• Perform HR administration transactions in respective applications as appropriate, within service level agreements with a high degree of accuracy and adherence to written procedures.
• Complete on-boarding and off-boarding processes to maintain compliance, practices, and data integrity.
• Manage assigned case load of ServiceNow tickets timely and accurately.
• Help presenting New Hire Orientations
• Complete Workday employee-related transactions as needed.
• Work with excel files for various projects.
• Help with background screening in HireRight.
• Use good judgment and intuition to identify and raise potentially problematic issues.
• Identify and call out inconsistent and incongruent processes, policies, and practices.
• Provide input, insight, and feedback relative to the development and implementation of resource materials, tools, and shared service practices.
• Collaborate with tier 2 to build and refine tier 0 reference materials and documentation.
• Other duties as assigned.

Qualifications

• At least 1-2 years of experience in Human Resources or in a corporate environment.
• a self-starter and self-motivated.
• Experience using Workday to hire and complete transactions.
• Experience using ServiceNow to respond to inquiries.
• Experience using HireRight a plus
• Experience with Excel and basic formulas and pivots
• Fluent in French a Plus
• Knowledge of Canadian Benefits a Plus

 

At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more.The estimated base pay range for this role is listed below, this is an hourly rate.$34—$54 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), relig