Optical Team Member

Description

 WHO WE ARE:

Spokane Eye Clinic is a physician owned practice established in 1955. We now have grown to more than 26 of the best doctors from around the country. Our providers see 110,000 patients throughout the clinics and perform nearly 12,000 surgical procedures annually. Our patient testimonials are outstanding, and staff enjoy the opportunities for growth throughout their career. We have four clinic locations with more than 300 employees and growing! 

WHY YOU SHOULD JOIN US:

We have so much to offer! As a member of the Spokane Eye Clinic family, our employees enjoy a trusting, supportive, and positive work environment. We focus on hiring top talent with, or without, industry specific training due to our dedicated in-house trainers. We have the ability to educate new hires from the basics to the more advanced skillsets required to serve our patients across the practice. Our internal professional development allows us to promote from within, creating lifelong careers. We offer excellent benefits, Health, Dental, Vision, PTO, 401k, Profit Sharing, LTD, Life/AD&D, clothing allowance and more. Our sight is a crucial part of our everyday lives and being part of a team that contributes to improved eyesight is highly rewarding! 

SUMMARY STATEMENT & PURPOSE: The Optical Team Members fills ophthalmic eyeglass prescriptions as ordered by an ophthalmologist or optometrist, fits and adapts lenses and frames while providing high quality patient care by performing the following duties.  

ESSENTIAL DUTIES & RESPONSIBILITES:

1. Provides excellent customer service and understands priority of workflow.
2. Assists customers with eyewear and accessory selection. 
3. Verifies, understands, and explains to patients their insurance benefits related to vision hardware. 
4. Enters, receives, and dispenses eyeglasses and accessories orders in optical software.
5. Performs minor repairs including, but not limited to, adjusting eyewear to ensure proper fit.  
6. Assists in ordering customer frames and follows up on delayed orders.
7. Verifies accurate completion of orders, including lensometry. 
8. Assists with maintaining frame and accessory inventory by communicating with manager when supplies need reordering. 
9. Helps to maintain a clean and organized optical area.  
10. Works in conjunction with the billing department and reception desk to assist in patient care. This position may also assist with annual inventory. 
11. Required to travel to other Spokane Optical Company locations based on business need. 
12. Meets sells guidelines established by management. 
13. Instructs customers in adapting to, wearing, and caring for eyeglasses. 

Requirements

MINIMUM QUALIFICATIONS:

• One (1) year of experience in dispensing eyeglasses 
• One (1) year of experience using optical software 
• Ability to travel to different company locations

PREFERRED QUALIFICATIONS:

• Certified Ophthalmic Assistant (COA) Certification