HR Services Representative

Status

Full-Time

Standard Hours per Week

40

Job Posting Category

Human Resources

Job Posting Description

This HR Services Representative will:

• Serve as a resource to managers, employees, new hires, Associated Personnel (AP), and Medical Staff for on boarding and health screening needs.
• Facilitate scheduling of appointments and ensure that appropriate documentation is prepared and maintained, including completion of forms. 
• Conduct pre-employment meetings with new hires, collects and assembles new hire data, and transact new hire data entry in appropriate system.
• Administer workflow of AP SharePoint application, ensuring integrity of data submissions by department administrators; respond to questions about processing status and transact AP data entry in PeopleSoft. Maintain metrics for services provided.
• Act as subject matter expert to HR Service Center for proper responses to inquiries by phone, in person, or by email regarding AP and medical staff HR activity.
• Maintain employee and AP records/files according to HR records retention policies and practices. 
• Maintain medical documentation and conduct processes associated with worker's compensation, fit testing, records management, and compliance.
• Coordinate front desk operations or telephone support.

To qualify, you must have:

• Associate’s degree and at least one year of experience in an office setting.  
• Bachelor’s degree and experience in a Medical or HR setting preferred.
• Experience with data entry and coordinating high-volume administrative processes.
• Strong customer service skills, which includes the ability to interact professionally and handle sensitive information/issues in a confidential and respectful manner.
• Well-developed oral and written communication skills and ability to communicate at all levels, effectively deal with conflicting views or issues and mediate fair solutions. 
• Strong problem-solving skills and ability to work independently and as part of a team.
• Proficiency with Microsoft Office Suite. 

Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

 

Office/Site Location

Boston

Regular, Temporary, Per Diem

Regular

Remote Eligibility

Part Remote/Hybrid