Assistant Director for Academic Support

What We Are Looking For

Baylor University is seeking an Assistant Director for Academic Support within the Office Student Success and Engagement (OSSE). The Assistant Director plays a pivotal role in the success of our academic support programs within the OSSE department. This position involves supervising key program managers and specialists, identifying at-risk students, implementing proactive strategies to enhance academic engagement, and utilizing data-driven approaches for effective intervention. The Associate Director is also responsible for coordinating with OSSE staff to generate annual assessment reports and contributing to the planning of departmental events. 

A Bachelor’s Degree and three years of relevant work experience is required. A Master’s Degree and five years of relevant work experience is preferred. 

Applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do

• Oversee the Supplemental Instruction Program Manager, Tutoring Program Manager, and Academic Mentoring Program Manager
• Provide leadership, guidance, and support to the team, fostering a collaborative and efficient work environment
• Proactively identify common academic challenges and create systemic changes to promote student success for all students
• Be attuned to the challenges faced by course repeaters and assist with an individualized approach to address their needs
• Connect at-risk students with appropriate academic support resources
• Utilize early alerts and collaborate with departmental resources to provide timely intervention for those students
• Identify and implement new strategies to increase student engagement with academic resources and support programs
• Assist with technical applications and systems to effectively collect, analyze, and interpret data for decision-making and intervention 
• Coordinate departmental annual assessment efforts
• Perform all other duties as assigned to support the mission of Baylor University 
• Comply with University policies
• Maintain regular and punctual attendance

What You Can Expect 

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus.  To learn more, go to Baylor Benefits & Advantages. 

Explore & Engage 

Learn more about Baylor and our strategic vision, Baylor In Deeds.  Also, explore our great hometown of Waco and the many opportunities to engage locally.  If you are new to Central Texas, This is Waco! 

Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.