DEPT OF INSURANCE AND FINANCIAL INSTITUTIONS

The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.

Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institutions laws by providing information and assistance and to combat vehicle theft.

SENIOR INSURANCE ANALYST

Job Location:

100 N 15th Ave

Phoenix, AZ 85007

Product Filing and Compliance Division

Posting Details:

Salary: $62,000-$66,000 

Grade: 22

Closing Date: 03/12/2026

Job Summary:

The Senior Insurance Analyst is responsible for reviewing various types of complex insurance filings for administrative completeness and substantive compliance. Filings to be reviewed may include a variety of types of insurance, including life and health, property and casualty insurance and service contract products. The Analyst will need to maintain electronic filing systems within the Product Filing and Compliance Division, including ensuring compliance with state record retention laws and schedules, and responding to public records requests.

The position maintains expert knowledge of, and determines compliance with both Arizona and Federal laws and regulations applicable to various types of insurance policy forms, contracts, rates, rating methods, underwriting rules and advertising filed with the Department. This includes protecting Arizona consumers from misleading, ambiguous or deceptive insurance products; responding to technical questions from filers, Department employees, and the public; corresponding verbally and in writing with insurers and others; developing and implementing system improvements; and recommending changes to department procedures, forms, instructions, and other information. Communicate effectively and promptly in a remote work environment.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Complete administrative review of form/rate/rule/advertising/report filings for life and health or property and casualty filings to ensure filing material is complete and ready for substantive review. Perform substantive review of form/rate/rule/advertising filings for life and health or property and casualty filings to ensure compliance with Arizona insurance laws and regulations. Utilize the System for Electronic Rate and Form Filings (SERFF) o communicate through written correspondence with filers to correct administrative and substantive deficiencies. Assist with updates to filing review checklists and insurer filing instructions. Complete other projects as directed by division supervisor.

• Ongoing participation in division meetings with peers and supervisor(s), in person as required, to discuss matters relevant to ongoing topics affecting or under the purview of the division. Respond promptly and appropriately to communications(email, telephone and electronic messaging) received from both internal and external sources. Adhere to guidelines established by division supervisor, including Remote Work Agreement.

• On an ongoing basis, independently review applicable statutes and insurance reference materials in order to obtain and retain meaningful knowledge of subject matter that is within the scope of assigned work; help formulate responses to inquiries submitted by internal and external contacts, incl