HR Business Partner

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

• Serves as a strategic People partner, advising one or more business units. Plays a key part in developing and implementing the People strategy and programs in support of short-term and long-term business goals with the overall goal of attracting, retaining, and developing the best talent.

Additional details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.   

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

Responsibilities

• Serve as an advisor by appropriately challenging Leaders, while maintaining strong business partnership and relationships with assigned departments, Executives, and Leaders applying a high degree of confidence
• Collaborate with assigned departments/portfolios to support people initiatives by understanding the organization's objectives, issues, needs, and key success factors
• Develop and maintain partnerships with senior decision makers within assigned department through the development of in-depth knowledge of the business, both strategically and operationally
• Act as a consultant to department's Sr. Leadership Team by analyzing People issues such as retention, morale and recommending solutions in partnerships with People Department Centers of Excellence
• Assist with the preparation of Employee separation notices and related documentation, and conduct exit interviews/chats to determine reasons behind separation
• Coach Leaders on developmental, performance, and career growth
• Facilitate talent content to all levels of Employees up to Executives
• Partner with Organizational Design, Workforce Effectiveness, and Analytics Team projects and initiatives including, but not limited to indirect headcount planning, department re-organizations, and workforce metrics
• Partner with stakeholders with regards to organizational re-design of departments or across multiple departments, including restructuring Teams, capabilities, and developing governance models to help drive effective decision making
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction
• Skilled in understanding and applying information to contribute to the organization's strategic plan
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to combine pieces of information to form general rules or conclusions (including finding a relationship among unrelated events)

Education

• Required: High School Diploma or GED

Experience

• Advanced-level experience, seasoned and specialized knowledge in:
  • Human Resources

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others