Data Analyst

Report: This position reports to Director of Data and ML Solutions

 

Position: 

We are looking for a data analyst to support the Glooko Data Products team. This includes:

• conducting analyses to help us better understand our users, clinics, and devices, 
• identifying and interpreting user patterns/trends/anomalies, and 
• communicating analysis results,
• develop and ensure successful delivery of data shares with partners,
• preparing customer billing reports and dashboards.

This is an individual contributor role. You will spend:

• 75% of your time coding, analyzing data, and creating reports/dashboards, and 
• 25% of your time communicating with internal and external stakeholders.

 

Areas of Responsibility: 

• Analyzing complex business problems using data from internal and external sources. 
• Processing and exploring data, discovering patterns/trends, and identifying anomalies.
• Performing statistical analysis of structured and unstructured datasets to develop metrics, reports, and visualizations of trends and patterns.
• Interpreting trends and patterns in datasets to guide data-driven decisions. 
• Using data visualization and BI tools to generate dashboards, reports, and presentations to aid in data storytelling.
• Developing, monitoring, and maintaining growth and engagement metrics.
• Gathering requirements, standardizing/automating reports, and providing insights.
• Producing datasets, reports, and dashboards. 
• Developing new data exports according to identified business needs and requirements.
• Supporting, managing, and scaling internal ad hoc analysis requests. This includes external and internal Support Sales, Account Management, & Customer Success teams.

 

Contributing to Glooko’s Data Science Team: 

• Submitting version-controlled code with test coverage. 
• Completing code reviews.
• Researching methodology, tools, and frameworks for data analytics. 
• Engaging in technical discussions, participating in technical designs, and presenting technical ideas. 
• Making informed technology choices after due diligence and impact assessment.

 

Characteristics of the person we are looking for:

• You are a data-nerd. You love data and can tell a story with data and visualization in a calm, clear, and concise manner.
• You are meticulous in everything you do. 
• You like writing code and automating processes.
• You are continuously looking for opportunities to learn, build skills, and share what you learn.
• You have a bias for action. Will thrive in a fast-paced, changing environment with limited structure that requires flexibility, resourcefulness, being efficient, and communicating effectively in a remote environment.

 

Qualifications: 

• Experience/expertise in the following:
• SQL, 
• Python, 
• BI dashboards, 
• Version control tools, 
• Bonus: Experience with Metabase
• Bonus: Automated testing frameworks (e.g., Pytest, Unittest, or Nose), 
• Bonus: Understanding of machine learning algorithms and principles

• A degree in a quantitative field, such as Statistics, Economics, Mathematics, Computer Science, Engineering, Quantitative Social Science, or Data Science. See experience requirements for each of the different Levels below.
• Strong time management skills and ability to thrive in a fast-paced environment with competing and shifting priorities.
• Strong interpersonal and communication skills across all levels of the organization. You can explain technical issues to both technical and non-technical business partners.
• Commitment to individual and team success. 

 

The Company: 

Each year, diabetes, obesity, and other cardiometabolic diseases cause the highest incidence of death, disability, and healthcare system costs. At Glooko, we make it simpler for people with these illnesses to connect with their physicians and care teams.  Glooko is the universal platform for providing an FDA-cleared, HIPAA-compliant, EU MDR-certified Web and Mobile (iOS and Android) application for people with clinicians who treat them.

Glooko accelerates research and improves care by making it simpler for people to collect and share their health data with physicians and researchers. The platform seamlessly unifies and visualizes data from over 210 devices, including blood glucose meters, insulin pumps, continuous glucose monitors, activity trackers, and biometric devices.  Connecting to these devices allows Glooko to deliver i