Temporary Thrift Store Assistant Manager at The Homer Thrift Store

Mission Statement:  The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Title:                              Store Assistant Manager

Corps/Department:                  The Salvation Army, Divisional Retail Operations, Homer Thrift Store

Reports To:                                   Store Manager

FSLA Status:                                 Temporary, Full-Time/ 40 hours per week; Non-Exempt

Dates of Employment:             Tentative: July 29, 2024-October 29, 2024

Scope of Position/Essential Functions:

Under the supervision of the Store Manager, the Store Assistant Manager helps to plan, organize, structure, and supervise the daily operations of a Thrift Store. The position works in all aspects of daily store operations and ensures that all merchandising and sales efforts are carried out with efficiency, effectiveness, and courtesy.

Education and Experience:

1. High school diploma or equivalent.
2. One (1) year of supervisory experience in a retail operation or equivalent structured environment, with display and marketing experience preferred.
3. Ability to operate a cash register and handle monetary transactions.
4. Knowledge of general office equipment to include telephone, computer, copier, fax machine, and calculator.
5. Demonstrated excellent interpersonal and communication skills.
6. Ability to work independently with minimal supervision; be responsible, well organized, and dependable.
7. Current Alaska driver’s license with acceptable driving and criminal history records.

Essential Functions:

1. Maintain excellent customer relations by giving prompt and courteous assistance to customers.
2. Maintain cash register, ring in sales, corrections, and over-rings. Verify credit card denials or rejected credit cards. Collect credit cards from customers per machine instructions.
3. Order merchandise and maintain adequate amount of goods on hand.
4. Stock store, including, but not limited to, sorting, hanging, pricing, merchandising, and discarding of non-usable items.
5. Pull outdated items, label, and return items to warehouse.
6. Manage the receipt of donations and fill out donation receipts.
7. Respond professionally to telephone inquiries, routing calls appropriately.
8. Supervise staff and delegate duties as directed to ensure compliance with published directives and guidelines. Help ensure sufficient coverage in store at all times.
9. Help oversee volunteers who help with sorting and other duties as assigned.
10. When needed, calculate daily deposit, sales reports, and bank cash receipts as directed, safe-guarding cash at all times.
11. Assist the Store Manager in assuring safety of customers and employees, property, and buildings.
12. Receive and assist in resolving complaints from customers regarding merchandise.
13. Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
14. Attend store staff meetings as required and stay informed of new policies and directives.
15. Assist with the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
16. Report all accidents, injuries, and safety hazards.
17. Report needs for maintenance and ensure store cleanliness inside and out.
18. Maintain strict confidentiality of clients and other program related information.
19. Perform other related duties as assigned. 

Work Environment: Work is performed primarily in a heated and ventilated store setting. Noise level is low. Brief exposure to weather is required when managing the receipt of donations.

Physical Requirements: Speaking, sitting, bending, walking, pushing, pulling, standing, kneeling, stooping, reaching, handling, fingering, climbing, and balancing. Hearing and visual acuity must be within normal limits. Lifting and moving objects weighing up to 50 pounds. Must be able to operate a motor vehicle.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodatio