Supervisor Core Laboratory Operations - Night

This position is Sign-on Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages, paid time off, and opportunities for career advancement.  

Primary Purpose 

Responsible for laboratory operations in a defined support area of the Core Laboratory within the Advocate Health enterprise. Ensures that laboratory operations run at peak performance by driving optimization of resources, financial performance, growth, safety, teammate engagement, and quality. Maintains strong collaboration and relationships with internal laboratory leaders and Advocate business partners to align with corporate strategies, initiatives, process, and procedures.  

Major Responsibilities

•  Ensures accuracy of specimen processing, efficient operations, proper staffing levels, and resource utilization. 
• Works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services effectively support the clinical and safety initiatives of the enterprise. 
• Directs and oversees efficient operations including acting as a liaison to lab leadership. 
• Maintains competency in processes in defined discipline for area of responsibility. Serves as competency assessor and department subject matter expert. 
• Identifies, develops, and implements performance improvement processes to enhance patient satisfaction, teammate engagement and physician satisfaction. 
• Plans and actively participates in implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility. Fosters innovation to support both current and future needs. 
• Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements including Clinical Laboratories Improvement Act, College of American Pathologists, Occupational Safety and Health Administration, Food and Drug Administration, Joint Commission, and other applicable regulatory and accrediting agencies. Develops processes to ensure continual inspection readiness.   
• Develops and maintains effective communication. Collaborates with other leadership to provide excellent customer service. 
• Selects, coaches, and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Minimum Job Requirements 

Education: Bachelor's Degree 

Certification / Registration / License: None Required 

Work Experience: Typically requires 3 years of experience in laboratory operations. 

Knowledge / Skills / Abilities 

• Demonstrated leadership skills including decision making, delegation, team building, customer service, and conflict resolution. 
• Knowledge of regulatory compliance, accrediting and licensing agency requirements. 
• Intermediate computer skills including knowledge and experience with laboratory information systems. 
• Excellent organization and communication skills.  

Physical Requirements and Working Conditions 

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, twist and bend the majority of the workday.
• May be exposed to mechanical, electrical, and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate safety protection, i.e. laboratory coats, gloves, gowns and/or eye protection.
• Must be able to handle stressful situations in a calm and professional manner.
• May be required to travel, therefore may be exposed to inclement weather and adverse road conditions.

Atrium Health is one of the nation’s leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region’s largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.

We’ve been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors’ offices to behavioral health centers to nursing homes.