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Post-Sales Enablement Analyst

NielsenIQ
Polandfull_timeVerifiedPosted 3 Jul 2024

About the role

<h3>Job Description</h3><p>NielsenIQ is seeking a talented Post-Sales Enablement Analyst to play a key role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon close of contract. <br/> This role will work with cross functional teams (Sales, Finance, Customer Success) to identify and manage the right mix of tools and processes to move opportunities to recognized revenue faster. <br/> An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success, and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data driven analysis to remove bottlenecks in late-stage sales cycle phases. The ideal candidate is detail oriented with excellent communication, active listening and time management skills.</p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible; including assisting with PO tracking and management, processing of orders, billing and coordinating with cross functional team members as applicable to ensure a stellar customer experience</li><li>Help drive the development, automation, governance, measurement, and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support</li><li>Partner closely with major business functions across the quote to order life cycle including Customer Success, Finance, and Sales to resolve order questions and process orders quickly without error</li><li>Drive compliance with company policies, business rules and revenue recognition principles</li><li>Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner</li><li>Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities to ensure teams stay on track to meet or exceed sales goals</li><li>Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle</li><li>Serve as an expert on internal sales processes from quote to cash to guide sellers on best practices and ensure adherence</li></ul><p><strong>A little about you </strong>- Do you have the necessary skill set to be successful in this role?<br/> Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter anxious to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.</p><p><strong>QUALIFICATIONS</strong></p><ul><li>Preferably 1-2 years of related work experience in Sales Operations, Deal Desk or Finance</li><li>Bachelor’s degree required</li><li>Strong Business English knowledge, both verbal and written</li><li>Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions</li><li>Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met</li><li>Skilled at building strong working relationships with team members in varying departments and/or levels of management</li><li>Ability to manage multiple projects simultaneously while meeting deadlines</li><li>Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements</li><li>Experience building and / or using sales performance reporting in a CRM, Power BI or similar software</li><li>Excellent written, verbal and active listening skills</li><li>Prior exposure to SaaS technology</li><li>Ability to drive productivity working in a remote, fast paced environment</li></ul><p><strong>WE OFFER:</strong></p><ul><li>Benefit package: Multisport card, private medical coverage Medicover, life insurance, Benefit platform allowing to purchase cinema and theater tickets,</li><li>Additional days off and recognition of special moments in your life,</li><li>Stable working environment with employment contract,</li><li>A possibility to create individual career paths, additional training,</li><li>A possibility to engage in charity actions and participation in numerous social activities organised within the company,</li><li>Modern office in a great location, next to Dworzec Gdański metro station,</li><li>Work in a mixed system: part of the week you work from home (home office), a part from the office. Ther

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Company

NielsenIQ

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