Senior Program Manager, Business Transformation

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

PURPOSE STATEMENT

Rich Products has recently invested in standing up a new function, called the Transformation Office, to address rapidly changing external factors and to support the future growth of the organization. The Transformation Office will drive digital and productivity transformation in three key priority areas. This role will support two of those priority areas – including: 1) Galileo – a significant growth investment and multi-year global transformation of our operating system and processes, enabled by the implementation of S/4HANA and 2) Multi-program connectivity via a Transformation Network Team – orchestrating multiple interconnected initiatives across the enterprise. Because of this – the Transformation Office is growing and currently seeking a Senior Program Manager (Business Transformation) to join our team!  

Purpose Statement
The Senior Program Manager (Business Transformation) has two key priorities:
•    Supports the maturation of the Transformation Network Team evolution and maturation. 
•    Leading all aspects of program management for an exciting, yet complex, multi-year global program - Galileo (S/4HANA) Program. 

KEY ACCOUNTABILITIES/OUTCOMES

Transformation Office – Program Management Proactively identifies cross program opportunities to drive incremental value to the organization. 
•    Supports the Transformation Network evolution and maturity – ensuring the proper rigor and discipline to make informed decisions at an accelerated pace. 
•    Oversee Transformation Network Team Governance – meeting management and agenda. 
Galileo Program - Program Management 
•    Supports the successful planning and execution of the global program – partnering with Galileo (S/4HANA) Program leadership and the entire transformation leadership team. 
   Coordination of activities across the entire Galileo (S/4HANA) Program - including management of the scope, budget, timeline and deliverables for the entire program. 
•    Program Planning: Collaborates with program stakeholders on the development of long and short-term project plans.
•    Program Integration Within Rich Products: 
 Monitors and stays abreast of potential impacts that may affect the effectiveness of the program.
 Proactively identifies cross-program implications of Galileo and collaborates with cross-functional leaders to arrive at proposed recommendations. Examples include but are not limited to system, process, and capability implications. Creates action plans to drive implications to resolution. 
•    Program Communication: Continually optimize the governance and decision-making processes within the program. 
•    Program Effectiveness: Monitors day-to-day operations of the Galileo (S/4HANA) Program to ensure policies and procedures are being followed, that goals and objectives are met, and the program is operating effectively; takes corrective action as needed. 
•    Program Management & Agile Best Practices: Identifies and evangelizes program management & agile best practices to improve program outcomes. 
•    Galileo Program Team Engagement: Builds program team morale by advocating and promoting the team’s work through internal channels, coaching and mentoring.
•    Vendor Management - Manages multiple vendors and complexity across the program in the areas of technology and business transformation. Aligns vendor products and services with the program’s multi-year investment roadmap. 
•    Escalation Process Management - Supports the escalation and resolution of critical issues from within the Galileo Delivery Team.
•    Financial Management - Oversees management of Galileo (S/4HANA) Program budget and supports leadership in making informed investment prioritization decisions. 
•    Resource Management – Accountable for the planning aspect of the Galileo (S/4HANA) Program resourcing - liaising with Rich Products leaders and vendors to understand and communicate short and long-term resourcing estimates internally.
•    Measures of Success - Support development of program-wide KPIs to measure program performance.
•    Reporting: This role wil