Senior Supply Planning Coordinator – Kitchen & Laundry

At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. 

Interested in joining us on our journey? 

The Senior Supply Planning Coordinator plays a critical support role within the Supply Planning team, ensuring timely and accurate execution of supply chain processes that directly impact product availability and customer satisfaction. This role is responsible for investigating and resolving data and shipment issues, maintaining system accuracy across Oracle platforms, and supporting the generation of key performance reports that inform operational decisions. This role will support the Kitchen & Laundry Microenterprises.

Position

Senior Supply Planning Coordinator – Kitchen & Laundry

Location

USA, Louisville, KY

How You'll Create Possibilities

RESPONSIBILITIES:

• Serve as first point of contact for the Supply Team’s quick response needs, researching and resolving issues related to Availability to Promise (ATP), backorders, past due shipments, deployment status, inventory levels at Area Distribution Centers (ADCs). Utilize Salesforce for quick response case management including creation, documentation, resolution, and reporting.

• Collaborate with source finished goods suppliers. Track and trace past due shipments by communicating directly with sourced finished goods suppliers to obtain updated ETAs and shipping confirmations. Monitor supplier performance using metrics such as on-time delivery, fill rates, and responsiveness to inquiries. Escalate recurring issues (e.g., chronic delays, incomplete shipments) to Supply Planning leadership or Supplier Quality Teams for resolution.

• Identify and correct data quality issues in Oracle EBS to ensure system integrity. Review system alerts or error logs for data inconsistencies, such as missing sourcing rules, incorrect item attributes, or invalid planning parameters. Audit item master data to ensure fields like lead times, order modifiers, and sourcing details are accurate and aligned with planning requirements.

• Complete Oracle PIM workflows to support the accurate and timely set up of new product models. Enter and validate product attributes such as item descriptions, category codes, unit of measure, sourcing rules, and planning parameters. Ensure completeness of required fields to avoid downstream errors in planning, deployment, or order management systems.

• Generate and distribute weekly reports used in KPI tracking and performance reviews. Run pre-configured reports, validate to ensure accuracy and completeness, format for clarity and distribute. Maintain report templates.

• Support continuous improvement initiatives and cross-functional collaboration with Demand Planning, Deployment, and Customer Fulfillment teams.

What You'll Bring to Our Team

Minimum Qualifications:

• High School Diploma or GED equivalent.

• Minimum of 5 years relevant experience or Bachelor’s degree with minimum of 1 year relevant experience.

• Self-motivated with excellent attendance record.

• Proven self-starter who is proactive and possesses strong organization, time management and process improvement skills.

• Technology requirements include proficiency in Oracle/ OSB, EBS, Outlook, Word, Excel, PowerPoint and other department related software and systems.

• Flexibility with work schedule.

• Strong analytical and data management skills.

• Excellent interpersonal and communication skills – both written and verbal.

• Strong professional skills with the ability to effectively communicate and build rapport at all levels of the Fulfillment organization.

• Demonstrated team player with schedule flexibility to meet evolving business needs.

• Possess strong computer skills, proficiency with the Microsoft Office suite and the ability to manage multiple web-based applications at one time.

• Internal candidates must be in good standing for attendance and performance in their