Become a part of our caring community and help us put health first
 

The Medical Records Retrieval Representative (Risk Adjustment Representative 2) travels to provider offices within the region (Ventura County and surrounding areas) and scans medical records into a secure system. The records are reviewed by Humana's Coding staff.

• Travel up to 50% of the time. Assigned area is Ventura County and surrounding areas as well as driving to locations that require overnight travel.

• Use a laptop computer and a portable scanner to retrieve medical records which will be uploaded into a database

• Schedule appointments and visits to physician offices in a timely, efficient manner to meet all deadlines

Use your skills to make an impact
 

Required Qualifications

• Candidates must reside within Ventura County, California

• 1+ years of experience with Medical Records or Electronic Medical Records

• Must have reliable transportation

• Ability to travel locally up to 50% of the time (Ventura County and surrounding areas)

• Ability to travel overnight occasionally 

• This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. 

• Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems

• Demonstrated organizational skills

• Demonstrated ability to articulate ideas effectively in both written and oral forms

Preferred Qualifications

• Previous healthcare or health insurance experience

• Familiarity with medical terminology

Additional Information

• This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. 

Benefits Information:

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1

• Paid time off, holidays, volunteer time and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Parental and caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work At Home / Internet Information:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.