Court Operations Associate - Beltrami County

The Ninth Judicial District is seeking to fill a Court Operations Associate position within Beltrami County Court Administration. 

In this fast-paced and detail-oriented role, you will be responsible for processing cases and assisting court customers and justice partners in order to provide justice through a system that assures equal access for the fair and timely resolution of cases and controversies.

This AFSCME-represented position is classified as a Court Operations Associate. Work is completed individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments that requires dedication to providing excellent customer service, strong attention to detail, and technological skills to match our fast-paced, high volume, electronic environment. 

Example of Duties - What You Will Do 

The following are examples of major job duties expected of this position: 

• Perform the full range of court operation work that may involve responsibility for a specific area of court case processing  
• Perform a variety of advanced clerical functions and multiple case types 
• Provide assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically 
• Provide courtroom support by working with judges, court reporters, and other justice partners 
• Review, enter, record, and update case information using an electronic case processing system and related applications and equipment 
• Schedule and maintain court calendars 
• Receive, process, and receipt payments due to the court 
• Attend court and assist by calling cases, taking notes, and handling documents in the courtroom 
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedings 

Typical Qualifications - What You Must Have   

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High school diploma or equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
• Experience providing customer service

Preferred Qualifications - Nice to Have 

• Certificate or degree in a related field 
• Considerable knowledge of court procedures, policies, and records management
• Experience working with the court's electronic case processing system
• Experience providing customer service
• Understanding of principles and practices of court proceedings, with an emphasis on applicable statutes, rules, and ordinances
• Ability to write job procedures and develop training materials in order to provide technical and procedural training to staff
• Ability to organize workflow and meet deadlines, plan and coordinate the daily work of other employees engaged in a variety of activities
• Ability to be flexible in changes with workload, job assignments, new procedures, different computer systems, court trends, and priorities
• Excellent listening, multitasking and customer service skills
• Ability to develop and maintain effective working relationships
• Ability to express ideas concisely and clearly, both orally and in writing
• Skill in organization, planning, and follow through
• Dependable and adaptable

What You Will Bring 

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
• Knowledge of basic math
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner