Inside/Trim Sales Representative

A Carter Custom Millwork (a division of Carter Lumber) Inside/Trim Sales Representative is responsible for selling and providing professional customer service to contractors and do-it-yourselfers. This is accomplished by assisting customers make purchase decisions, efficiently processing sales transactions and ensuring the customer has everything needed to complete a project. Handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements

• Previous experience in a sales/customer service environment
• Previous experience selling interior trim
• Knowledgeable in the basic aspects of construction and capable of reading blueprints
• Demonstrated ability to increase sales and improve profitability
• Experience doing interior door and trim take-offs
• Strong communication and problem-solving skills
• Friendly, outgoing personality
• Ability to effectively communicate with others
• Ability to participate effectively as a team member
• Ability to work a flexible schedule, including weekends and holidays 
• Knowledge of Microsoft Office including Outlook, Word, Excel and PowerPoint

Responsibilities

Sales & Relationship Building

• Responsible for maintaining and increasing the sales of interior trim manufactured by Carter Custom Millwork.
• Measures and quotes jobs for these products and ensures that they are ordered and shipped on time.
• Builds and maintains relationships with customers by supplying advice and information, producing timely estimates for packages and projects and following up on sales calls.
• Provides superior customer service while ensuring sales and profit goals are met.
• Follows up on online customer quotes from the Quote Management System and logs updates in the system.
• Supports the outside sales program and contractor customers as directed. 

Knowledge & Training

• Identifies personal growth needs and learning opportunities.
• Completes required training.
• Commits to continued learning on products, packages, procedures and more.

Physical Aspects

• Ability to sit for long periods of time
• Ability to type

Equipment Used

• Operates a computer for sales transactions and estimating software for take-offs
• Knows the functions of and uses a variety of building industry related tools

Benefits (full-time employees) 

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment 
• Short and Long-Term Disability 
• Company-paid life insurance and AD&D 
• Optional supplemental life insurance 
• Company-match 401(k) 
• Vacation time and paid holidays 
• Incentive Pay
• Room for growth; we promote from within!
• Military encouraged to apply!

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