Resident Engagement Coordinator (Readvertisement)

Title: Resident Engagement Coordinator (Readvertisement)

State Role Title: Security Officer IV

Hiring Range: $44,100

Pay Band: 4

Agency: Department of Juvenile Justice

Location: Bon Air JCC

Agency Website: https://www.djj.virginia.gov

Recruitment Type: General Public - G

Job Duties

About the Agency:
The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

About the job:
Join the Team at Bon Air Juvenile Correctional Center as a Resident Engagement Coordinator and make a direct impact on the lives of incarcerated youth!

As a Resident Engagement Coordinator, you will oversee and manage the facility’s incentive room, offering youth a fun and positive space equipped with various gaming equipment, game stations, and more. You’ll ensure the delivery of hot foods and snacks while fostering an environment that promotes pro-social engagement through Positive Behavioral Interventions and Supports (PBIS).

In addition, you’ll help develop and lead the Positive Behavioral Interventions & Supports (PBIS) program, including managing resident incentives and facilitating access to facility-wide activities such as basketball, pickleball, and flag football. Additionally, you will also be responsible for overseeing the operations of the facility’s incentive room, delivering hot foods and snacks while fostering a positive and safe environment.

Be a key player in supporting their academic, social, and athletic development, and be a part of something bigger by helping to shape their future! Apply now to help change lives and inspire positive growth!

Core responsibilities include and are not limited to: ensuring security and safety by providing sight and direct supervision to residents engaging in incentives activities and programmatic offerings, intervening in behavioral crisis situations to ensure safety through the use of de -escalation strategies and techniques, use team observations of residents’ behavior and their adjustment to programs and processes this information with the entire team during weekly team meetings to create strategies for improvement, and provides behavioral coaching to residents, in accordance with program guidelines.

This position requires a rotating schedule, including after-hours (5:00 pm to 8:00 pm) and weekend duties.

Multiple positions will be filled from this posting. Selected applicants for this position are subject to a background investigation and pre-employment medical and drug screening.

Must complete the Department of Juvenile Justice’s mandated training and certifications.

Requires in-person, face to face work with the public to include staff and/or juveniles in our care. Requires participation in collaborative/multidisciplinary staff meetings.

Minimum Qualifications

• Customer service experience
• Working knowledge of safety and security procedures
• Familiarity with conflict resolution and verbal intervention techniques
• Demonstrated ability to write and review reports
• Demonstrated ability to quickly assess situations and provide the appropriate response, performing physical intervention (restraint) techniques as required in accordance with procedure and training

Additional Considerations

• Prior experience facilitating group sessions with adolescents in direct care settings (e.g., group home, detention center, or non-secure residential setting).

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application Process:
Individuals desiring to be considered for this position must submit a completed employment application or you may attach a resume before the position’s closing date. Applications received after the closing date will not be considered. Applications sent through postal mail, email, or fax will not be considered.

Applicants are encouraged to be spe