Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

This position will execute multiple complex Lean and Six Sigma projects that support strategic-level initiatives at the Business Unit Level under the direct supervision and guidance of the Continuous Improvement Manager (Master Black Belt). Incumbent will analyze strategic initiatives to identify and execute improvement projects, ensuring that projects are action-oriented, properly scoped, and chartered. The Senior Continuous Improvement Engineer is expected to lead teams using established Lean and Six Sigma methodologies, employ statistical tools to drive data-driven decision-making, and foster a culture of Improvement to achieve Operational Excellence at Velera. The goal is to deliver outstanding results that align with strategic objectives, including financial improvements and enhanced customer benefits. The market equivalent for this role is a Lean Six Sigma Black Belt.

Day in the Life

• Apply Lean Six Sigma methodologies (Define-Measure-Analyze-Improve-Control) to assess current operating procedures and envision future state to solve complex business problems.

• Demonstrate proficiency in the seven (7) basic quality tools for process improvement to help the organization understand its processes and improve them.

• In coordination with Continuous Improvement leadership, execute data collection, provide analysis, and support to all assigned departments to achieve stated productivity gains as outlined in Goals and Strategies: -Conduct fact-finding -Develop Dashboards -Track and Validate project benefits

• Comprehend and demonstrate proficiency with all aspects and concepts of LEAN Six Sigma methodologies (Define-Measure-Analyze-Improve-Control).

• Identify key performance indicators (KPI) and establish process linkages with dashboards

• Provide assistance and support in the attainment of the annual strategies; assist with departmental and corporate-level strategic initiatives and presentations. 

• Educate other department personnel as appropriate and emphasize the techniques of productivity.

• Mentor team members on LEAN Six Sigma methodology and project management.

• Discover/find areas of waste, duplication, inefficiency, and manual effort. 

• Identify non-value-added elements and activities by using specific tools and clearly communicate results to all workforce levels.

• Identify, plan, execute, install, and hand over productive outputs in the form of measurable gains and display full leadership expertise that influences others and allows colleagues to accept change.

• Serve as an internal consultant to Business Units and their departments. Lead and/or support cross-functional departments and teams to drive process improvement engagements, including the creation of current and future state scenarios, perform gap analysis, and manage change management.

• Drive process standardization and repeatability via appropriate policy and process documentation.

• Deliver Lean Six Sigma Green and Yellow Belt training to Velera employees. Mentor Candidates through project completion to achieve certification.  

• Demonstrate proficiency in team leadership, comprehend team dynamics, and assign team member roles and responsibilities.

• Display proficiency with software that is centered on process management and statistical data, and analyze relevant data to ensure fact-based decisions are made.

• Act as mentor, teacher, coach, identifier, and influencer to fellow Continuous Improvement Engineers and colleagues.

• Provide program management expertise, including leading various highly complex projects that align with strategic or enterprise-level initiatives.

• Motivate all employees to actively support Velera  Operational Excellence initiatives.

• Execute data collection via myriad formats, including research, one-on-one interviews, or focus group,s and work with Business Unit Leaders to install improvements.

• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent with emphasis in a technical (science or engineering) field or business (finance) required.