Operations Manager for a Coaching/Consulting Company

Hello, Operations Leaders!

My name is Tony and I am the CEO at College Admission Secrets - We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible.

We are looking to hire a goal-oriented Head of Operations who can confidently scale and grow our business from 7 to 8 figures. We are looking for an organized leader who can handle managing the day-to-day operations of the business, making sure that everything is running smoothly and efficiently. If you love to have fun while smashing goals, kind yet firm, then you must be the one we are looking for.

This is a full-time remote position.

Your responsibilities will include (but are not limited to):

• Directly oversees company operations (service delivery), HR, project management, accounting/finance functions, and employee productivity
• Collaborates with the CEO in setting and driving organizational vision, operational strategy, and hiring needs
• Develop and maintain Standard Operating Procedures (SOPs) and policies that promote company culture and vision
• Design and implement actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO
• Ensure effective employee and professional development, performance management, and retention
• Marketing & Sales:
  • Ensuring that we hit our financial / sales goals
  • Establishing the infrastructure to make this happen
• Client Success & Fulfillment:
  • Ensuring that families become raving fans and we’re producing great results!
  • Ensuring success rates of our students into college (through effective leadership of our team and service delivery)
  • Ensuring that we create the WOW experience for everyone - students & parents

Requirements

We are looking for a Head of Operations specifically with these requirements:

• Has at least 3+ years experience in Operations executive/ leadership positions
• Has at least 3+ years experience in the Education, Training/Development, and/or Coaching space ( college - admission experience preferred)
• Has experience scaling a business from 7 to 8 figures
• Experience building and scaling processes and operations to create SOPs (you are obsessed with process improvement!)
• Must be comfortable dealing with issues ranging from the operational level through to executive strategy, as well as interpersonal challenges

Benefits

Growth Opportunities/Perks:

• We have an unlimited days off policy
• Potential $1,000 tech stipend for WFH setup
• $300-500 per month for health insurance stipend
• Flexible working hours

This Position Is Perfect For You If…

You’re a Great Leader.
Built on integrity and honesty, you build the best teams, you're someone the whole team looks up to as a leader & coach. You bring your whole personality to work and are willing to engage on a personal level. You put your whole heart into your work and uplift those around you.

You're an Analytical and Detailed-Oriented Problem Solver.

You have strong analytical skills and a detailed approach to problem-solving. You have sharp attention to detail and can spot inefficiencies in strategies and find creative solutions based on your analysis and observations.

You’re Highly Organized.
You are organized enough to make sure that you’re on top of your own goals and responsibilities as well as others. You bring your whole personality to work and are willing to engage on a personal level. You put your whole heart into your work and uplift those around you.

You're an Excellent Communicator.

You have excellent interpersonal, written, and verbal skills that allow you to explain complex topics in simple ways. You are able to clearly get your point across and get all stakeholders aligned on a common goal.

What We Do:

Please visit our socials and website to get a good understanding of our services:

https://www.facebook.com/CoachTonyCAS
https://www.facebook.com/groups/ucadmissionsecrets

https://www.facebook.com/groups/colleg