Digital Change & Adoption Lead

Kenvue is currently recruiting for:

Digital Change & Adoption Lead

This position reports into the Sr. Manager, Digital Adoption & Change Management and is based in Summit, NJ

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to: Sr. Manager, Digital Adoption & Change Management

Location: Skillman, NJ Kenvue’s corporate headquarters is currently located in Skillman NJ, but is scheduled to move to Summit, NJ in or around early 2025.

Travel %: 10%

Pay: $107,000 - $171,925

What you will do 

As a Lead Analyst, Digital Adoption you will play a critical role in driving Digital Transformation within Kenvue by shaping and executing a robust Change Management & Digital Adoption strategy for the Digital Transformation Office.

Key Responsibilities

• Develop & execute adoption strategies for each digital capability considering the regional and functional nuances.
• Create innovative ways to improve adoption of new and existing digital products based on user experience. Well-versed in data analytics and creating meaningful insights followed by targeted actions to drive adoption at regional and functional levels.
• Create strong partnership with Digital Capability Owners, Product Owners, and business stakeholders to enhance outcomes on digital adoption and reinforce collaborative ways of working through effective stakeholder management
• Continuously drive improvements in Digital Adoption Platform content, deployment processes, and maturity.
• Oversee the technical development and deployment of Digital Adoption Platform content by internal and external build teams.
• Define key performance indicators (KPIs) to measure adoption and enhance stakeholder experience to achieve overall business outcomes.
• Develop and implement relevant Change Management strategies to enable impacted teams to successfully adopt cutting-edge digital products and solutions.
• Identify risks and develop plans to mitigate them.
• Define communications strategy and develop necessary communications assets in alignment with regional and functional teams to ensure all impacted teams understand the reasons for change and how it will affect them.

What we are looking for

Required Qualifications

• A minimum of a bachelor’s degree is required.