Senior Business Analyst

Job Description:

The Role

The FundsNetwork team is looking for a Senior Business Analyst who will work with the FundsNetwork Platform team to deliver added value to FundsNetwork customers.  The candidate will work with several products to gain functional expertise and look to improve the customer experience.  You will work closely with the Contracts Management team, the Relationship Management team and Investment Managers to solve problems. 

You will interact with the technology teams to define functionalities and ensure those developments meet customer needs.  The FundsNetwork products are deeply embedded across the entire enterprise and you will work with other business units to meet each of their customers unique needs.  There are competing priorities and the ability to develop a business case to make data driven decisions is a must. 

The Expertise and Skills You Bring

• Bachelor’s degree in Management Information Systems
• 4+ years of experience in business analysis in a product development environment
• Experience thinking strategically about business problems and solutions
• Capable of supporting significant system implementations in a highly technical ecosystem with complex customer data flows
• Excellent requirements analysis, story writing, story validation and stakeholder collaboration skills
• Can document testing use cases drawing on deep familiarity with customers, features and platform
• Agile mentality and experience in Agile tools such as Jira, Confluence, Miro or similar Agile backlog management tools preferred
• Ability to assist in the creation and ongoing management of the scrum team’s product backlog
• Proven time management and organizational skills; able to balance multiple priorities
• Engage with LRC (Legal, Risk & Compliance) and other stakeholders to complete pre-release requirements such as eReview
• Collaborate across multiple squads and functions (Analysts, Delivery, UX, etc.) to support product delivery
• Ability to synthesize sophisticated details and requirements into easily consumed concepts
• Experience making formalized recommendations to senior leaders
• Ability to build credibility and trust with diverse partners across all layers of the organization
• Experience working with UX Design and comfortable providing guidance to UXD.
• Strong data analysis experience
• Proven experience in analytics tools such as Adobe Analytics and Tableau preferred

Note: Fidelity is not providing immigration sponsorship for this position.

The Team

The FundsNetwork Platform and Delivery team exists to provide applications and access for third party asset manager partners.  We manage several platforms including FundsNetwok.com in order to support the growth of their business. In addition, we are responsible for several internal applications that help Fidelity manage the complex distribution environment.  

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most rol