Vehicle Operations Motorsports Support Specialist II (Manheim)

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Vehicle Operations Support Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Let’s take a moment to celebrate the sidekick. Where would Batman be without Robin? Or Robin Hood without Little John? And let’s face it, Star Wars just doesn’t happen without a couple of droids stepping up. Greatness is never achieved without support, and support is just what we need.

At Cox Automotive, we’re looking for a Vehicle Operations Specialty Support Specialist II to help us keep things running smoothly. Here, you’ll find a team that appreciates and rewards your winning attitude and stellar collaboration!  If you are enthusiastic about motorcycles and thrive in a dynamic, collaborative environment, keep reading for more details.

What’s In It For You?

• Here’s a sneak peek at the benefits you could experience as a Cox employee: 

• A competitive salary and top-notch bonus/incentive plans.  

• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.  

• Comprehensive healthcare, with multiple options for individuals and families.  

• Generous 401(k) retirement plans with company match.  

• Professional development and continuing education opportunities.  

• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.  

• Extra perks like pet insurance, employee discounts and much more. 

Believe it or not, there’s even more than that! We have a veritable smorgasbord of benefits at Cox, giving you the freedom to pick and choose what works best for you and your family.  

What You’ll Do

• Help move and stage vehicles for inspections

• Take repair orders and utilize HD-Net to estimate required parts and labor for repairs

• Present repair orders to the inside coordinator for customer approval

• Receive, organize, and prioritize incoming parts, ensuring timely availability for scheduled repairs

• Proactively address delayed or backordered parts by coordinating with suppliers and sourcing alternative options as necessary

• Utilize aftermarket channels to find required parts if unavailable through HD-Net

• Learn and assist in stocking new units, ensuring proper inventory management practices are followed

• Aid in the installation of batteries to facilitate the movement of motorcycles through the condition report process

• Stage the sale, including hanging sale tags and condition reports, to ensure a visually appealing presentation for potential buyers.

• Retrieve mileage information for clients to expedite the title processing procedure

Who You Are

Minimum:

• School Diploma/GED and 3 years’ experience in a related field OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; OR 5 years’ experience in a related field

• Strong communication skills, both verbal and written, with the ability to interact effectively with team members and customers

• Excellent customer service skills.

• Ability to multitask and prioritize tasks in a fast-paced environment

• Detail-oriented approach with a commitment to accuracy and quality

• Flexibility to adapt to changing priorities and tasks as needed

Preferred:

• Prior experience in a similar role within the automotive or motorcycle industry

• Proficiency with computer software, including HD-Net or similar program

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible t