Talent Acquisition Operations Manager

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Talent Acquisition Operations Manager  

Location: Scottsdale, AZ   

Overall Purpose:  

The Talent Acquisition Operation Manager will be responsible for operational effectiveness, scalability and compliance of the recruiting function. This role serves as a vital connector between talent strategy and day-to-day execution. Ensuring recruiting operations are delivered with rigor, consistency and best in class standards across all hiring.    

Reporting to the Sr. Director of Talent Acquisition, the role will focus on optimizing recruiting processes, maintaining data integrity and supporting recruiting systems for a seamless candidate, recruiter and hiring manager experience.  This position will oversee and manage the recruiting coordination team (two resources), responsible for interview scheduling and pre onboarding activities This role will partner closely with recruiters, sourcers, HR, legal, finance and other stakeholder teams to ensure recruiting operations run efficiently, accurately and in alignment with company policies and workforce plans.   

Process & Governance  

• Support end to end recruiting operations processes and workflows across requisition creation, approvals, offer and onboarding.  

• Ensure recruiting processes are documented and executed consistently and in compliance with company policy and regulatory requirements.  

• Improve recruiting workflows, documenting operating procedures, playbooks and templates. Maintain training materials for recruiters and hiring managers.  

• Maintain and enhance process and programs such as employee referral, interview feedback, and mapping candidate experience journeys.  

• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.  

Recruiting Coordination Team:  

• Manage small team of recruiting coordinators, setting performance expectations and ensuring high quality service delivery. 

• Create coverage models and workload balancing to support interview scheduling demand and peak recruiting cycles. 

Operations Support:  

• Maintain and support TA systems (Workday). Partner with people analytics team on recruiting reports and dashboards.  

• Serve as the go to resource for the recruiters and TA coordination, ensuring they have the support and tools needed to operate at full capacity.  

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