Retail Sales Associate - The Little Nell Boutique

Company Description

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. 

A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. 

The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain. 

For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Job Description

Position Summary 
The Retail Sales Associate provides product knowledge to the guests allowing them to make a series of buying decisions which are mutually beneficial to them and The Little Nell Boutique. Selling responsibilities include keeping merchandise displayed and stocked neatly while maintaining a clean work environment and Forbes Five-Star service standards. This position reports to the Director of Operations. 

Job Posting Deadline
Applications for this position will be accepted until December 28, 2025. 

Essential Job Functions/Key Job Responsibilities 
•    Controlling and helping in loss and theft prevention
•    Maintaining a clean work environment through folding merchandise on the retail floor and stockrooms
•    Cleaning dressing rooms of hangers, tags, and properly putting away merchandise after each use of the dressing room
•    Help with opening and closing cleaning duties
•    Organize merchandise and accept delivery of product
•    Enthusiasm and knowledge of the Aspen skiing and snowboarding lifestyle
•    Assisting hotel guests with questions related to the hotel property and providing local Aspen knowledge and recommendations as needed
•    Adhering to Forbes Five-Star standards
•    Other duties as assigned

Qualifications

Education & Experience Requirements
•    High School Diploma or GED preferred

Knowledge, Skills & Abilities
•    Proficient in Point of Sales systems
•    Knowledge of selling merchandise 
•    Knowledge of retail products
•    Excellent customer service skills
•    Ability to work collaboratively & effectively with team members
•    Ability to adapt to the customer flow of a retail store 
•    Excellent interpersonal skills 
•    Excellent verbal communication skills

Additional Information

Work Environment & Physical Demands
•     Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
•     Regularly work indoors with no adverse conditions  
•     Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits
This position is classified as a regular part time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Paid Time Off Programs
•    Paid Leave Programs