Sr. Project Manager II

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Sr. Project Manager II - Release Train Engineer / Workstream Lead to join our Finance & Actuarial Projects PMO Team in Charlotte, NC.

This role is a senior delivery leader responsible for orchestrating end-to-end execution across one or more complex Finance and Actuarial workstreams. This role ensures predictable, high-quality delivery by aligning multiple teams, managing cross-functional dependencies, and driving disciplined execution within Agile, hybrid, or scaled delivery models.

Operating with broad autonomy, the RTE / Workstream Lead serves as the primary integrator between Finance, Actuarial, Technology, and Operations, balancing delivery flow, governance, and risk management. The role emphasizes systems thinking, servant leadership, and data-driven decision-making to enable business value realization in a regulated financial services environment.

Key Responsibilities

Workstream & Program Delivery Leadership

• Own and manage end-to-end delivery for assigned Finance and Actuarial workstreams across multiple teams and initiatives.
• Develop and maintain integrated workstream roadmaps, milestone plans, and dependency maps aligned to enterprise priorities.
• Coordinate execution across multiple projects, Agile teams, and functional groups to ensure cohesive delivery outcomes.
• Proactively identify delivery risks, capacity constraints, and trade-offs; drive timely decision-making to maintain delivery commitments.
• Ensure workstream outcomes align to business value, regulatory requirements, and strategic objectives.

Agile Release & Flow Management

• Lead and facilitate key delivery cadences including PI Planning, quarterly planning, release planning, and cross-team synchronization.
• Manage inter-team dependencies, sequencing, and integration points to optimize flow and reduce delivery friction.
• Partner with Product Management, Product Owners, and Scrum Masters to ensure backlogs are aligned, prioritized, and delivery-ready.
• Drive continuous improvement in delivery predictability, throughput, and quality using Agile and Lean metrics.

Stakeholder & Cross-Functional Leadership

• Act as the primary point of accountability for workstream-level delivery status, risks, and outcomes.
• Partner closely with Finance, Actuarial, IT, Data, and Operations leaders to align priorities, resolve conflicts, and enable execution.
• Facilitate effective decision-making across mid- to senior-level stakeholders, providing transparency into trade-offs and impacts.
• Translate complex delivery data into clear, executive-ready communication.

Planning, Governance & Risk Management

• Lead integrated planning activities including capacity planning, demand intake, dependency coordination, and release forecasting.
• Own workstream-level RAID management; proactively identify, assess, escalate, and mitigate risks and issues.
• Ensure adherence to PMO, Agile, and enterprise governance standards while avoiding unnecessary process overhead.
• Support audit, regulatory, and compliance needs by ensuring delivery artifacts and controls are maintained.

Metrics, Reporting & Tools

• Define, track, and report on key delivery metrics such as predictability, throughput, dependency health, and risk trends.
• Produce executive-level dashboards and status reporting that clearly communicate progress, risks, and decisions needed.
• Ensure accurate and disciplined use of delivery tools (e.g., Azure DevOps) for work items, backlogs, dependencies, and milestones.
• Use data to identify systemic delivery issues and drive continuous improvement initiatives.

The experience you bring:

• 8–12+ years of experience leading complex initiatives across Finance, Actuarial, and Technology domains.
• Demonstrated experience leading multi-team delivery efforts, programs, or large workstreams in Agile or hybrid environments.
• Bachelor’s degree or equivalent professional experience.
• Proven ability to manage complex dependencies, competing pri