Administrative Assistant I - DBPR/Hotels and Restaurants - Tallahassee - **OPEN COMPETITIVE**

Requisition No: 819492 

Agency: Business and Professional Regulations

Working Title: Administrative Assistant I - DBPR/Hotels and Restaurants - Tallahassee - **OPEN COMPETITIVE**

 Pay Plan: Career Service

Position Number: 79011354 

Salary:  $32,760 Annually 

Posting Closing Date: 01/06/2024 

Total Compensation Estimator Tool

DIVISION OF HOTELS & RESTAURANTS
ADMINISTRATIVE ASSISTANT I
Position Number: 79011354

Hiring Salary: $32,760 Annually

 

**ANTICIPATED VACANCY**

 

**Open Competitive Advertisement**

 

For information regarding this vacancy please contact Kela Bishop at Kela.Bishop@myfloridalicense.com

 

The Bureau of Elevator Safety is seeking a highly motivated individual with excellent customer service experience. The incumbent must be able to independently exercise professional judgment and requires the ability to communicate effectively, verbally and in writing.

 

Minimum Requirements

• Two years of general office experience; and
• Two years of experience using Microsoft Office Suites (i.e. Word, Excel, Access, Outlook); and
• Two years of customer service experience.

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.***

 

Duties and Responsibilities

This is independent work assisting management in the coordination of daily administrative tasks and/or assignments and problem solving. This position is responsible for customer service and daily office operations of the Bureau of Elevator Safety.

 

• Processes records related to monitoring elevators, elevator companies, professional credentialing, and change of record forms. Processes inspection records to ensure completion and submits for licensure approval or researches for further action.

 

• Maintains up-to-date information for accident reporting and enters information into Versa: Regulation. Responsible for processing incoming and outgoing mail, a variety of routine correspondence, emails, faxes, scanning and indexing inspection reports, data entry, and answering the telephone providing customer service to inspectors and the public.

 

• Monitors electronic submittal of inspection records from elevator inspection companies. Provides quality assurance by checking for inspection upload errors. Communicates with customers to ensure electronic inspection records are properly resubmitted for data upload.

 

• Responsible for the recording, mailing, tracking, and monitoring of Oversight Inspection Findings Summary (OIFS) paperwork.   

 

• Reviews vehicle reports, obtains required paperwork from Bureau of Elevator Safety drivers and updates associated database.

 

• Performs other work-related duties as required.

Knowledge, Skills & Abilities

Knowledge: of laws, rules, policies & procedures applicable to Bureau of Elevator Safety and the principles and techniques of effective communication. 

Skilled in: data collection relating to the Bureau of Elevator Safety, which may include but are not limited to statistical reports.

Ability: to prepare correspondence and administrative reports; to understand and apply applicable rules, regulations, policies and procedures relating to the Bureau of Elevator Safety;  to plan, organize & coordinate individual work assignments; to effectively communicate, written and verbally; to independently perform with a consistently high degree of personal organization, productivity and professionalism; to interact positively and productively with employees, other areas of the organization, regulated industries and the public; to integrate use of software and desktop or portable hardware to enhance personal and organizational performance, including spreadsheet, word processing, scheduling, e-mail, licensing and internet applications and other technology required by the department.

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

 

NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to pr