Front Desk Administrator

Description

About Us

Healthy Smiles is a collaborative and patient-focused dental organization dedicated to providing exceptional care and professional support to our team. We believe a smooth-running business office is the backbone of great patient experiences.

Position Summary

We are seeking a detail-oriented and motivated Business Office Administrator to manage the administrative, financial, and operational functions of our dental office. The ideal candidate will be an organized multitasker who thrives in a fast-paced environment and values excellent patient service.

Responsibilities

• Oversee daily front office operations, including scheduling, patient records, and billing.
   
• Manage insurance verification, claims processing, and payment posting.
   
• Support financial reporting, accounts receivable, and office budgeting.
   
• Supervise and train administrative staff to maintain efficiency and accuracy.
   
• Ensure compliance with HIPAA and other regulatory standards.
   
• Collaborate with clinical teams to optimize patient flow and service quality.
   
• Handle vendor relations, office supplies, and general administrative duties.
   

Requirements

Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Healthcare Management, or related field (preferred).  
• 2+ years of administrative or office management experience; dental office experience strongly preferred.  
• Strong communication, problem-solving, and organizational skills.  
• Proficiency in dental practice management software and Microsoft Office Suite.  
• Understanding of insurance and dental billing procedures.