Inside Sales Representative, York, PA

 

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

 

Bringing out the best in people

 

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

 

Working at Dentsply Sirona you are able to:

 

Develop faster - with our commitment to the best professional development.

 

Perform better - as part of a high-performance, empowering culture.

 

Shape an industry - with a market leader that continues to drive innovation.

 

Make a difference -by helping improve oral health worldwide.  

 

 

Job Summary:

Active outbound Inside Sales team responsible for outbound calls to former and existing Dentsply Sirona customers to sell and generate revenue. The hourly rate and variable compensation for this role in the state of Pennsylvania is between $41,000 to $75,000.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

 

Key Responsibilities:

• Achieves sales goals assigned by using customer target lists, CRM information, and product knowledge to meet customer needs and overcome objections
• Recognizes the benefit and achieves the performance standards established for the team including but not limited to dials, targets, on-the-spot sales and lead generation
• Responds timely and efficiently to inbound calls
• Closes sales on the phone with targeted customers to ensure placement of Dentsply Sirona products
• Effectively manages target lists to achieve the objectives assigned to each campaign
• Places orders with authorized Dentsply Sirona distributors on behalf of customers in an accurate and timely manner
• Enters direct business orders in CRM program in an accurate and timely manner
• Ensures order accuracy to minimize order errors
• Shares customer leads with appropriate field sales rep
• Recognizes the need for field sales rep intervention and conveys customer information to appropriate field sales personnel
• Conveys market intelligence and customer feedback to leadership team to develop improved promotions and programs
• Uses CRM software to schedule activities, record sales and document customer contacts
• Evaluates information to determine if feedback constitutes a complaint and transfers product complaint to the appropriate customer service group
• Takes initiative to develop skills by staying current on industry trends, product knowledge and new company developments
• Other duties as assigned or requested

 

Education:

• High school diploma or GED required

 

Years and Type of Experience:

• A minimum of 1 year of experience in outbound sales activity is preferred, but not required
• Experience in resolving conflict and problem solving, sometimes in a stressful environment

 

Key Required Skills, Knowledge and Capabilities:

• Demonstrated ability to deal effectively with customers and strong telephone etiquette skills required
• Capable of working independently
• Capable of working on a computer up to 8-9 hours per day
• Requires the associate to be on a telephone up to 8-9 hours per day
• Ability to perform basic arithmetic computations
• Strong oral and written communications skills are required
• Knowledge of MS Office, including Excel and MS Word, or other similar data entry software.

 

 

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age,