Client Experience Coordinator

Overview

Step into a role where your work truly makes a difference. As part of our team, you’ll have the opportunity to positively impact clients every day. If you enjoy building connections, creating meaningful experiences, and contributing to a wellness-focused environment, this is the career move you’ve been waiting for.

Perks You’ll Love:

• Competitive pay: $16.00 to $16.50 per hour (based on experience)
• Monthly awards tied to performance.
• Dental and vision insurance for your well-being.
• A complimentary massage or facial every month—yes, you read that right!
• Closed all major holidays and Sundays.
• Employee discounts on skincare, massage services, and Sanita's products. 
• You can share your benefit with a friend or family member. 

What We’re Looking For:

• A people person who thrives on conversation but shines even brighter when listening.
• Someone who can turn client feedback into moments of wow-worthy customer service.
• A motivated individual who follows our proven sales process to build loyalty and grow our business.
• A team player who wants to create the best environment for both clients and coworkers.
• Strong commitment to punctuality and consistent attendance.
• Flexibilty to work across various shifts; mornings, evenings, and some Saturdays.

Qualifications:

• Prior retail sales experience preferred (bonus points if you’ve sold memberships or services in person).
• Customer service background in a health and wellness setting is a big plus.
• Comfortable with modern office tools—our scheduling and payment systems are easy to learn.
• Experience with Mindbody Business Software a plus, but not necessary. 
• Driven, positive, and ready to bring energy to every client interaction.

 

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.