Technical Writer, Quality Assurance
AbbottAbout the role
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
Our location in Sylmar, CA currently has an opportunity for a Technical Writer, Quality Assurance.
THIS IS AN ONSITE DAILY REQUIRED POSITION.
The Opportunity
This position works out of our Sylmar, CA location in the CRM Division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
What You'll Work On
MAIN PURPOSE OF ROLE
Working under general supervision, researches, writes, and edits customer-facing documentation, procedures, and attendant manuals in support of communications with healthcare professionals and engineering functions related to medical device technology.
MAIN RESPONSIBILITIES
• Working within the confines of the Abbott Quality Assurance policy as well as domestic and international regulatory requirements, writes, edits, and formats a wide variety of communications for healthcare professionals.
• Collaborates with development and quality engineering, marketing, regulatory affairs, and clinical engineering personnel, among others, to ensure accuracy and completeness.
• Recommends overall organization and layout, mode of presentation, publication methods, and related matters.
• Develops publication concepts for the best communication of subject matter.
• Coordinates with domestic and international personnel to write and edit customer-facing documentation which also addresses local requirements and product usage.
• Coordinates publication with commercial sales, field technical support, outside sources and vendors.
• Leads projects to implement new technology for use by Customer Quality.
• Leads projects to improve departmental processes that require cooperation from other functional groups.
• Troubleshoots existing processes and technologies.
• Remains current on developments in and knowledge of the company's products, worldwide markets, policies, and objectives, including regulatory requirements and restrictions.
• Support all Company initiatives as identified by management and in support of Quality Management
• Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
QUALIFICATIONS
Education
Bachelors Degree in a relevant technical discipline, Communications, Marketing, English or equivalent. Or an equivalent combination of education and work experience
Experience/Background
Minimum 1 year
Experience Details
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