Director of Program Delivery

Are you an experienced energy efficiency professional? Are you passionate about leading high-performing teams to deliver industry-leading utility programs? Are you looking to make an impact at a growing, mission-driven company? If so, you might be a great fit as the Director of Program Delivery at Power TakeOff.

About Power Takeoff, Inc.

Power TakeOff is a leading provider of software and implementation solutions in the utility industry, specializing in energy efficiency and demand side management (DSM). Our mission is to identify and deliver data-driven solutions to guide our partners and their communities to a lower carbon future. We drive our sustainability impact through software and services leveraging utility meter data and layered data sets, advanced analytics, and personalized customer engagements that help businesses better understand and reduce their energy consumption. We deliver cost-effective solutions for over 25 utilities across North America.

Position Summary

The Director of Program Delivery is responsible for the successful delivery of our solutions and achievement of our energy savings goals. As part of the Programs Department, the Director of Program Delivery collaborates closely with the Director of Client Success and Director of Portfolio Management, with a focus on implementation, team leadership, operational excellence, and collaboration. As the leader of a large team currently at ~90 employees (including 4 direct reports), the Director of Program Delivery must be dynamic, energetic, organized, motivational, and committed, with both strategic and tactical acumen. 

This position will benefit from someone with deep experience in the energy efficiency / demand side management (DSM) industry, a track record of meeting or exceeding significant energy savings goals, and a demonstrated ability to foster team cohesion, collaboration, and development in a fully remote environment. The ideal candidate will be highly self motivated, inspired to contribute meaningfully to the company’s mission, a high-level, polished, and personable communicator, and passionate about building and leading high-performing teams. They will also have a strong commitment to data-driven decision-making and continuous improvement as well as adaptability to rapid growth and change. With the majority of the portfolio comprised of the Virtual Commissioning (VCx) program, experience with program designs that entail cold outreach and customer engagement via phone calls, emails, and virtual meetings is a high priority.

Directors are senior leadership members of the company, and as such are responsible for balancing our client, team, and company needs in their decisions and guidance. The Directors work collectively with the Executive Team to meet the company’s strategic goals through their expertise and exceptional team leadership, project management, and stakeholder engagement.

Key Responsibilities

Program Delivery Team Leadership

• Lead and oversee a team of Program Delivery Managers/Leads, providing direction, support, mentorship, motivation, and resources to ensure that they and their direct reports are effective, challenged, and fulfilled in their roles
• Use quantitative and qualitative data to make decisions, using sound judgement on what information and feedback to gather and from whom, and when to seek input and approvals from the Executive team and/or others
• Communicate effectively across the organization and especially with the Program Delivery team - serving as the face of the team, welcoming new team members, soliciting feedback to inform continuous improvement, sharing strategic vision and key updates with the full team, and conducting change management to roll out new or updated tools, processes, or policies
• Direct, enable, and encourage the team in meeting and exceeding programmatic goals, emphasizing individual and team accomplishment, impact, development, and growth
• Track and refine KPIs for the Program Delivery team for your own use as well as for the use of all team members, to understand performance over time and identify areas requiring improvement
• Efficiently and thoroughly plan and execute the deployment of key initiatives
• Implement performance management for the Program Delivery team with the support of Human Resources
• Foster a culture of high performance, fun, motivation, professionalism, collaboration, support, problem-solving, accountability, and continuous improvement

Operational Excellence

• Effect