Product Owner II/III, Digital Workforce Enablement (Enterprise Collaboration Platform)

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

 

Note:  This role is a range posting and offered job title/compensation will be based on the selected candidate's skills and experience.  This role has a hybrid work arrangement in Portsmouth, NH.

 

Digital Workforce Enablement delivers essential capabilities that drive the operations of Liberty Mutual's workforce. Our team of skilled engineers serves over 75,000 end users daily, providing vital computing and collaboration technologies that facilitate the completion of their daily tasks.

 

Digital Workforce Enablement seeks to hire a Product Owner II/III candidate to join its Collaboration platform of products. This PO will manage enterprise communication and collaboration products, including Microsoft 365, Slack, Zoom, Whiteboard tools, conference room experience, and enterprise video platforms, as well as lead our ongoing adoption of GenAI & Copilot.

 

The Product Owner II/III works closely with stakeholders (business and technology), to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. Understands customers` problems in detail and ensures that the squad/team is working on the most valuable work. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the product. Collaborates with squads/teams, technologies, and architects in their portfolio to develop a deep understanding of the technologies and systems they support.

 

Responsibilities:

• Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates the vision
• as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership.
• With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity.
• Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
• Participates in squad/team demos, retrospectives, and all other ceremonies.
• Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
• Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
• Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the
• ecosystem.
• Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio.

  

Qualifications

• While prior experience in managing M365 or similar collaboration products is advantageous, it is not a mandatory requirement for this role.