Director of Global Shop Design + Standards

Since its founding over 80 years ago, Krispy Kreme’s focus has remained the same - making fresh, premium quality doughnuts inspired by their founder’s original recipe. The brand’s iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme’s in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme’s melt-in-your-mouth doughnuts being made right before their eyes.

Krispy Kreme’s Director, Global Shop Design & Standards is responsible for establishing and maintaining the design systems, standards, and governance framework that support scalable shop development across the Krispy Kreme Doughnuts global network. This role ensures that shop environments across all markets deliver consistent brand experience while remaining operationally effective, financially disciplined, and scalable.  

This position is responsible for building and maintaining the global design framework that enables consistent and efficient shop development across multiple markets. The role works closely with internal development teams, franchise partners, and external architecture and engineering firms to ensure that shop design standards, prototypes, and processes support both speed of development and operational performance.  

In addition, the Director plays a critical role in early-stage development by supporting new market entry and greenfield areas for site evaluation through architectural test fits and prototype adaptation. This work ensures that potential locations can accommodate the proprietary Krispy Kreme Doughnuts doughnut production equipment, operational workflow requirements, and customer experience standards. Through strong cross-functional collaboration and effective governance, the Director ensures that the Krispy Kreme Doughnuts shop environment remains operationally efficient, cost-effective to build, and consistent with the brand’s design intent across all global markets. 

A TASTE OF WHAT YOU WILL BE DOING: 

Global Design Standards & Governance  

Establish and maintain the global design system that enables consistent and scalable shop development.  

• Develop and maintain global shop design standards, prototype frameworks, and design documentation that guide development across company-owned, franchise, and joint venture markets. 
• Strengthen and standardize design governance processes to ensure consistent application of Krispy Kreme Doughnuts brand standards while allowing appropriate adaptation for local market requirements. 
• Maintain a comprehensive design standards library including architectural drawings, equipment layouts, finish specifications, and prototype documentation. 
• Define scalable design workflows and manage the engagement model with external architecture and design partners to support a high-volume development pipeline while maintaining brand consistency and regulatory compliance. 
• Partner with Procurement and key suppliers to leverage Krispy Kreme Doughnuts global scale through standardized materials, fixtures, and finishes, enabling preferred supplier programs that improve cost efficiency and create system-wide value for development partners. 

Prototype Development, Cost Efficiency & Brand Expansion 

Lead the evolution of shop design prototypes to support scalable and cost-effective global expansion.  

• Oversee the development and continuous refinement of global shop prototypes and layout standards. 
• Identify opportunities to simplify designs and develop lower CapEx prototype solutions that support efficient development while maintaining strong brand presentation. 
• Partner with internal stakeholders and external consultants to improve constructability, cost efficiency, and speed of delivery. 
• Ensure shop environments consistently reflect the Krispy Kreme Doughnuts brand identity while supporting both new shop development and lifecycle remodel programs. 

Operationally Effective Shop Design  

Ensure that shop design standards support efficient operations, strong shop performance, and an exceptional team member and customer experience.  

• Partner with Operations, Franchisee partners, Field Leadership, and Development teams to ensure shop layouts support operational workflows, production environments, and overall shop performance. 

• Translate operator and field feedback into continuous improvements to prototypes, layouts, and design standards. 

• Design layouts that optimize product flow, team member movement, prod